After making the deal it took almost 4 hours to get to the fiance manager to sign the paperwork. I understand she was the only person working in that department that evening. But 4 hours....
3/29/2021
Nicole C. VERIFIED CUSTOMER
Very quick and professional
3/29/2021
Gloria T. VERIFIED CUSTOMER
This is not Gloria. Please stop texting and calling this number.
3/28/2021
Sarah D. VERIFIED CUSTOMER
Erica was very organized and prompt, which make my experience quick and easy. The new facility looks great too!
3/27/2021
Daphne R. VERIFIED CUSTOMER
The service was very good
3/27/2021
Keith D. VERIFIED CUSTOMER
I was very happy with Mike,he was very helpful in getting g my power steering issue solved.
3/26/2021
Maxiel A. VERIFIED CUSTOMER
long waiting
3/26/2021
Richard M. VERIFIED CUSTOMER
John did a great job!
3/25/2021
Maryann H. VERIFIED CUSTOMER
Erica is always happy to help, explain services, and get the best price for customers! Thank you!
3/25/2021
DANIEL Q. VERIFIED CUSTOMER
Felt a little bit rushed was promised a cover for the bed but didn’t come thru. It’s on me for not doing all my homework on questions to ask but overall it’s the truck I wanted without a bed cover
3/25/2021
Lois G. VERIFIED CUSTOMER
I was very pleased with the service and will continue to have any service in the future done by you. You have been very honest and fair with your diagnosis! Thank you!
3/25/2021
Deirdre W. VERIFIED CUSTOMER
5 hours for a nail in a tire. Friendly service but it took way too long
3/24/2021
Jeff S. VERIFIED CUSTOMER
John told me my battery is bad and I needed a belt for the powertrain and the whole thing was going to cost me about $450 and I called him back I said first I said do it and then call them back and said don't do it he said it was already done and I went down there and it wasn't done so yeah he lied to me about three times so he's a piece of s***
3/24/2021
John R. VERIFIED CUSTOMER
Erica is always awesome and takes care of the service requests promptly and effectively.
3/24/2021
James P. VERIFIED CUSTOMER
Bob was very helpful and quick
3/24/2021
Dana V. VERIFIED CUSTOMER
This is the second time Michael has help me. He is amazing, and exceeded all expectations. Friendly, smart and honest. It’s a pleasure working with him!
3/24/2021
Francia G. VERIFIED CUSTOMER
I had an appointment at 9:00 am for my vehicle to have the required maintenance at 75,000 miles, I also ask him to please check the battery and Bluetooth. He told me no problem to sign the paper which stated I was responsible for $129.00 and it would be use as part of the total price of all the work they were going to do. I sign and left he said he would call me. He never did. I call at 2:00 he said he didn’t know yet to give him some time. I called back at 5:30 and he said they couldn’t figure out what was wrong with blue tooth. Never did the maintenance or anything to my car. I’m very upset he said I never mention anything but blue tooth which is a lie. He said I should get a loaner and leave the car next time. He treated me like I was stupid, very unprofessional. I wasted my whole day and they did nothing. I took my car to freehold Toyota and had everything done in less than 4 hours very profesional and nice. I would never recommend or go back to galaxy Toyota .
3/23/2021
Stephen K. VERIFIED CUSTOMER
Still waiting for window guards
3/23/2021
Michael R. VERIFIED CUSTOMER
Service was great. I just wish they would take mask wearing more seriously. Made me very uncomfortable.
3/23/2021
PATRICIA F. VERIFIED CUSTOMER
My sales person was Gregory Moore, and I liked his boss Joe. I am very happy with the two Rav 4’s I purchased from Greg. I don’t know who Jonathan is. I also had my friend from work Patti Noble go to Greg and Patti and her husband also bought a Rav 4. I would highly recommend Galaxy Toyota and Gregory Moore.