The car came back filthy. Was not washed. Second time I have had service at Cerritos genesis and got my car back filthy
2/9/2024
Aaron V. VERIFIED CUSTOMER
Kyle was excellent! I really appreciated how communicative he was throughout the whole process. Thanks, Kyle!
2/8/2024
Carey W. VERIFIED CUSTOMER
Kyle is amazing!
2/7/2024
Christine E. VERIFIED CUSTOMER
When I had my car serviced in corona they called me before arriving at my home and offered me a Starbucks. I thought that was super nice. I was sad that you did not offer that ????
2/6/2024
Paula C. VERIFIED CUSTOMER
Love Kyle. He's very professional and very informative about my vehicle. I shouldn't have to make this many trips to Genesis Maintenance center being that my car is only a year old.
2/5/2024
Greg B. VERIFIED CUSTOMER
Kyle is friendly, fast, and helpful
2/5/2024
Inseo B. VERIFIED CUSTOMER
Kyle is a great staff! He was very kind and patient :)
2/4/2024
Peter H. VERIFIED CUSTOMER
Changing my settings: lights, wipers, radio, seat #1, not so nice to re-introduce myself to my car. I get temporary seat/mirror adjustments to drive safely, but I would rather not keep finding the next altered setting. Too old to run through a complete post dealer visit checklist
2/3/2024
Michael S. VERIFIED CUSTOMER
Don’t like the front seat lumbar
2/3/2024
Michael P. VERIFIED CUSTOMER
Thanks to Kyle and Isaac for letting me install the damaged part myself but honestly a snap on part that was damaged by service should not be quoted as a 3 hour repair time if I chose to wait for service to do it. So glad they let me do it which took less than a minute to snap off and snap a new one on.
2/2/2024
Yvonne W. VERIFIED CUSTOMER
Ok thanks! I'll fill it out Mariela Valdez was very efficient, pleasant and a joy to work with. She's my service provider from now on!????
2/1/2024
Mi K. VERIFIED CUSTOMER
I am very satisfied.
Thank you guys ????
1/31/2024
Judith P. VERIFIED CUSTOMER
Mariela was very helpful, and friendly.
1/31/2024
Alejandro M. VERIFIED CUSTOMER
Kyle did an amazing job, he was quick, efficient, and to the point. Definitely my go-to Genesis service center moving forward!
1/31/2024
Jerilyn K. VERIFIED CUSTOMER
Kyle is wonderful.
1/31/2024
Sehwan P. VERIFIED CUSTOMER
Good
1/31/2024
Kenneth Scott. VERIFIED CUSTOMER
Great service very efficient
1/30/2024
Loris J. VERIFIED CUSTOMER
Kyle is very professional and shows a keen interest in his customers and their experience
Thanks
1/28/2024
Dennis S. VERIFIED CUSTOMER
Actually while Kyle and I have worked together in the past I mostly worked with Ana re loan vehicle and Mary Lopez for the overall project . I was quite pleased with the service they provided!p