Kyle is very nice ,personable and professional. He has provided prompt service in responding to my need in appointments and fast service on
My car. I have referred him to friends and family for there service advisor.
Thank you
10/8/2025
Herminio B. VERIFIED CUSTOMER
Great!
10/8/2025
Vernon S. VERIFIED CUSTOMER
Give Kyle a raise. You’re not paying him enough.
10/8/2025
Stephen P. VERIFIED CUSTOMER
Good job. I appreciate it.
10/8/2025
Alice J. VERIFIED CUSTOMER
Edwin -
Was Fantastic, he was very attentive, listened to my service questions answered everything leaving no questions about the discussion. Upon our return he was very polite and cordial, I would say Norm Reeves Genesis should be very pleased at his ability to perform at this level!
I’ll definitely look for Edwin on our next service appointment.
10/6/2025
Albrik A. VERIFIED CUSTOMER
Very fast and professional
10/6/2025
Tran T. VERIFIED CUSTOMER
Edwin was awesome to work with! Super friendly, kept me updated the whole time, and made the process really easy. He explained everything clearly and made sure I understood what was being done. You can tell he really cares about his customers. My car was ready earlier than expected, and the whole experience was smooth from start to finish.
10/5/2025
Mehyar A. VERIFIED CUSTOMER
Mary is amazing and is the only person I go to for a reason. Always has me right
10/5/2025
Barry K. VERIFIED CUSTOMER
Mariela was phenomenal, got me in and out quicker than expected. She was so good I’m almost looking forward to my next service.
10/5/2025
Alliance Development. VERIFIED CUSTOMER
Edwin was great, the experience was flawless from start to finish. Your drop off and pick up service was awesome and stress free. Thank you, Edwin. It made my day!
10/5/2025
Marcy G. VERIFIED CUSTOMER
Edwin was a pleasure to work with
10/5/2025
William S. VERIFIED CUSTOMER
He was great.
10/5/2025
Stephen H. VERIFIED CUSTOMER
Great new service building. Customer waiting area is like a lobby of a 4 star hotel. Car was ready when promised.
10/4/2025
Guadalupe F. VERIFIED CUSTOMER
It was a very pleasant, easy experience, made it very comfortable
Very happy with the service .
10/4/2025
Anthony K. VERIFIED CUSTOMER
Edwin is extremely helping and professional.
10/4/2025
Ryan A. VERIFIED CUSTOMER
I had an excellent experience working with Edwin Rivas as my service writer. He was professional, attentive, and made the whole process smooth and stress-free. Edwin clearly explained everything about my car’s service, kept me updated, and made sure I felt taken care of from start to finish. Outstanding customer service—I’ll definitely be back thanks to his help!
10/3/2025
June R. VERIFIED CUSTOMER
I was the service would take a couple of hours. After 2 hours my car was ready.
10/3/2025
Judie J. VERIFIED CUSTOMER
Mariel was very professional a d a great agent. She was able to answer all questions asked. Thank you Mariela!
10/2/2025
Sandra S. VERIFIED CUSTOMER
Edwin was fantastic. He took time to explain everything and made sure that since my car was due for service he recommended it which will save me from making another trip.
10/2/2025
Janey C. VERIFIED CUSTOMER
I was completely satisfied with the service as usual. The new showroom was beautiful where I waited for my vehicle. Mariela was a great representative for your company. She made me feel welcome.