Great service!!! I will always go there from now on.
10/15/2025
Martina R. VERIFIED CUSTOMER
We appreciate Edwin, who assisted us through the repair process of our GV-60. We’re very satisfied with the appearance of the repair No issue thus far. The rain storm will be a good test for the repair(s). Due to an issue with the navigation system, we had to leave our car for an additional two days. Loaner cars were provided. It appears the navigation hiccup was fixed. Thanks again!
10/15/2025
Rhona S. VERIFIED CUSTOMER
Great service and awesome communication. Thanks TEAM Genesis, Cerritos.
10/15/2025
Terry W. VERIFIED CUSTOMER
The service representative Was courteous,friendly , providing quick and easy service. . The new location is fabulous.
10/15/2025
Kang Ho. VERIFIED CUSTOMER
Keeping the promised time
10/14/2025
Donna P. VERIFIED CUSTOMER
It was really easy to check in, get a ride home and back, and check out. Wish the Drs office worked as well.
10/13/2025
Cheryl/Pancho G. VERIFIED CUSTOMER
Edwin is an amazing service rep! He has taken great care of us the couple of times we have been to the dealership.
10/13/2025
Osra C. VERIFIED CUSTOMER
Edwin is extremely courteous, Knowledgeable, and kind. I am always treated very well at Genesis Cerritos. TThank you Edwin for your support.
10/13/2025
Martina R. VERIFIED CUSTOMER
We appreciate the personal touch Edwin Rivas has shown us. He has kept us updated while our GV60 was being repaired. The repair was exceptional, but we to leave it at the dealership. Due to a minor hiccup with the navigation system.
10/13/2025
Carol P. VERIFIED CUSTOMER
Kyle was wonderful and extremely helpful. He explained everything that was going to be done with my car. Great to work with.
10/12/2025
Rojeh H. VERIFIED CUSTOMER
Edwin was very knowledgeable and l am very satisfied.
10/12/2025
Nathan B. VERIFIED CUSTOMER
Great service.
10/12/2025
Brian L. VERIFIED CUSTOMER
Everything went smooth and I was provided a loaner while my car was being worked on.
10/12/2025
Edna V. VERIFIED CUSTOMER
Kyle made it possible to get back my vehicle a day earlier than planned, after I explained my situation to him. Very grateful to him and the technician for making that happen!
10/11/2025
Krishna G. VERIFIED CUSTOMER
Provided the schedule maintain and recall services
10/10/2025
Michelle M. VERIFIED CUSTOMER
Edwin is amazing. I’m so happy. Best service advisor I’ve ever had anywhere.
10/10/2025
Teri S. VERIFIED CUSTOMER
Kyle was awesome. He really helped me out with my time frame. I was very happy!
10/10/2025
Gayle W. VERIFIED CUSTOMER
service was done in a timely manner which was much appreciated
10/9/2025
Jack M. VERIFIED CUSTOMER
Everything was done and she was very professional very happy.