Wish it didn't take 5 weeks for one part but appreciate the effort to get rid of this on going problem.
6/2/2026
Rhonda G. VERIFIED CUSTOMER
Excellent service - 5 stars. Patrick Sim was so kind and professional.
6/1/2026
Moon C. VERIFIED CUSTOMER
Great customer service & helpful
5/31/2026
Robert C. VERIFIED CUSTOMER
Ed was excellent, but the service tech did not reset the service mileage notification!
5/30/2026
James H. VERIFIED CUSTOMER
Edwin Rivas was professional and listen to my concerns and resolved it the next day. So appreciative to his speedy resolution.
5/29/2026
Paul K. VERIFIED CUSTOMER
Kyle is always pleasant to work with.
5/29/2026
Jennifer Ruth. VERIFIED CUSTOMER
Edwin is always great!
5/28/2026
Jerome M. VERIFIED CUSTOMER
Edwin is always pleasant to deal with. He is an asset to Norm Reeves.
5/27/2026
Steen B. VERIFIED CUSTOMER
every associate I encountered on my visit was courteous, knowledgeable, efficient, and friendly. truly a great experience.
5/25/2026
Victor T. VERIFIED CUSTOMER
Edwin was very attentive and answered all my questions, received great service from him.
Thank you
5/24/2026
Arleen W. VERIFIED CUSTOMER
I asked for a loaner car for the day and did not receive one. Otherwise was good. Services from other Genesis dealerships, they bring a loaner car and your Starbucks order and that’s superb “10 NPS Promotor” customer service.
5/24/2026
Elizabeth R. VERIFIED CUSTOMER
Kyle was great. Everything was coordinated while I was on my honeymoon in Italy
Seemless
5/22/2026
Dong K. VERIFIED CUSTOMER
excellent and professional service
5/22/2026
Haley A. VERIFIED CUSTOMER
Best services!
5/21/2026
Andrew J. VERIFIED CUSTOMER
Kyle not only is consistent in his work ethic, dedication to his role, but always ensures all things are explained thoroughly before moving forward. He goes above and beyond to make sure all my concerns are addressed. When Im there, im family. And its sincerely appreciated!
5/21/2026
George H. VERIFIED CUSTOMER
Valet was great, Kyle was great and got me in and out fast per my request. Concierge service all the way and made me glad to be a genesis owner
5/20/2026
Linda K. VERIFIED CUSTOMER
Great service! Service advisor was very friendly and it didn’t take too long.
5/17/2026
Darrius B. VERIFIED CUSTOMER
Edwin always does an amazing job! Great communication and very friendly