I appreciated the communication to notify me of the status of my vehicle and when to pickup my vehicle.
7/31/2025
Martha T. VERIFIED CUSTOMER
Great service. Awesome attitude!
7/31/2025
Clara F. VERIFIED CUSTOMER
Gary was awesome!
7/30/2025
George W. VERIFIED CUSTOMER
Good p service thanks ???? p
7/30/2025
Eric W. VERIFIED CUSTOMER
Candace handled all my concerns very professionally. Very helpful
7/30/2025
Pellie B. VERIFIED CUSTOMER
Not satisfied at all, with service provided. For a simple oil change and headlight change, it took us 5 hours.
7/30/2025
Cesar E. VERIFIED CUSTOMER
Juan Gallegos did great! Just honestly feels like they forgot about our car. Simple 24000 service with no extra service and it took over 2 hours. Then when I go ask whats taking so long, I'm told it should be ready in 15 mins and pull my car out immediately as if it had been ready. I have come before and done the maintenance and extra work and never taken that long. Disappointing.
7/30/2025
Ferdinand L. VERIFIED CUSTOMER
I always take my car to you guys Norm Reeves Hyandai of Cerritos even though we now live in Lake Elsinore, I know it’s quite a drive from we’re I live but I always like the service I get from you guys. And every time I get my service I always get everything done. As far as my Service Advisor Enrique Almazan his a good man and a good service person. I always get a great service with Enrique Almazan. Thank you Enrique for helping me with my car I really appreciate you very much thank you!????
7/30/2025
Jay W. VERIFIED CUSTOMER
Enrique 5 star service from start to finish thank you!!!
7/30/2025
Henry R. VERIFIED CUSTOMER
I was told it would take two hours. After 2 1/2 hours I ended up asking for an update. I could see my car was just sitting there. I guess it was ready and no one told me.
7/30/2025
Arthur M. VERIFIED CUSTOMER
Ms. Roxas was very friendly and helpful. She presented herself in a very professional manner.
7/30/2025
William S. VERIFIED CUSTOMER
Louie took good care of me and communicated all things well.
7/29/2025
Daniel W. VERIFIED CUSTOMER
Fernando Napoles new to Norm Reeves Hyundai was great! Top quality service advisor. He gives an excellent reputation for Norm Reeves Hyundai. I'll be back...
7/28/2025
Anthony D. VERIFIED CUSTOMER
Candace had always been amazing.
7/28/2025
Mark S. VERIFIED CUSTOMER
All went smoothly and they were able to get my car back to me quickly since my husband was in the hospital.
7/28/2025
Venkata I. VERIFIED CUSTOMER
Nice good I will recommend to everyone
7/27/2025
Maricela S. VERIFIED CUSTOMER
Keep being transparent and honest. Your customers deserve and appreciate that value. Much love