Candice was attentive to my concerns and was an improvement from my last service advisor experience. Thanks, Candice!
6/21/2025
Alicia E. VERIFIED CUSTOMER
Juan went above and beyond to get my vehicle ready for pick up on the same day. Being a busy soccer mom with practices and games it was greatly appreciated
6/21/2025
Young K. VERIFIED CUSTOMER
친절하고 빠르게 처리해 주어서 감사합니다.
6/21/2025
Patrick S. VERIFIED CUSTOMER
very professional
6/21/2025
Pauline M. VERIFIED CUSTOMER
Thank You Enrique for being such a good service representative. You were very attentive to my needs. Keep being the person that you are
6/21/2025
Elaine H. VERIFIED CUSTOMER
good service
6/21/2025
Monica F. VERIFIED CUSTOMER
Fernando was very kind and personable. It was a joy to have worked with him.
6/21/2025
James K. VERIFIED CUSTOMER
Worst experience ever
pretend to be friendly and helpful, but it’s all a show. I came in just to pick up my key fob, and service manager kicked me out—after being a customer for almost 3 years and even buying my car there!
I can’t believe how I was treated. showed zero consideration for my situation and even prevented me from taking my own vehicle. And to make it worse, they had the nerve to ban me from the very dealership where I bought my car.
Unbelievable
I don’t understand suggesting becoming friends is uncomfortable. It shows how fake this place is.
6/20/2025
Steven A. VERIFIED CUSTOMER
Great fast work! The car ???? drives smoother. I will be bringing my vehicle back to Norm Reeves for. Service.
6/20/2025
Dennis P. VERIFIED CUSTOMER
Your Service Team always go above and beyond excellence to take care of our service needs! Credit to your Management for always being available!
6/20/2025
Luis M. VERIFIED CUSTOMER
Fernando was amazing and pleasant.
6/20/2025
Armand J. VERIFIED CUSTOMER
Looking forward to the survey
6/20/2025
Kara G. VERIFIED CUSTOMER
Enrique has always been a great service advisor.
6/20/2025
Tom L. VERIFIED CUSTOMER
Great service!
6/20/2025
Paul K. VERIFIED CUSTOMER
Unlike other representatives she was very kind and I felt that she really wanted to help. And her smile made me feel comfortable leaving the car at the service center.
6/20/2025
Sherlonna K. VERIFIED CUSTOMER
Mo was great! Thanks!
6/20/2025
James J. VERIFIED CUSTOMER
Great customer service
6/19/2025
George N. VERIFIED CUSTOMER
Thank you, Mohamed Jaber!
A+ Customer Service
I can’t imagine bringing my vehicle anywhere else!
Norm Reeves Hyundai Cerritos rocks!
I appreciate
6/19/2025
Mary V. VERIFIED CUSTOMER
Moe is your model employee!!!! he is the only reason I keep going back and the only reason I'm going to buy my next car from you!