Very Good Work by everyone! My first experience was very nice and helpful. My service rep was very good as well! Much appreciated
1/9/2023
Guejar Andrick. VERIFIED CUSTOMER
He is very helpful
1/9/2023
Howard H. VERIFIED CUSTOMER
Gary was outstanding customer service!! Gary always go out of his way to make sure the customer is totally satisfied! Thanks for his outstanding customer service!
1/8/2023
Michael M. VERIFIED CUSTOMER
We are waiting for a fuze box cover that was not in the car. It wasn't brought up until I noticed.waiting for my call on an update.
1/8/2023
Jean E. VERIFIED CUSTOMER
Christian was very professional and took care of us
1/8/2023
Antonio V. VERIFIED CUSTOMER
They did not put a tag on my car keys. When I went to pick up the vehicle they could not find my car. I paid on-line before I arrived & expected it to be quick since I already paid. It took 45 minutes for them to locate my car. Totally unacceptable.
1/8/2023
Charline P. VERIFIED CUSTOMER
My vehicle was kept all day with no services rendered because it had a spare tire and the dealership had no replacement tires available. If I was told this early in the day I could have sourced a tire elsewhere and had my vehicle diagnosed and serviced. My vehicle was returned at 6pm with the message of no services until the tire replaced. Waste of time.
1/8/2023
Wade Thompson. VERIFIED CUSTOMER
I thank Heman service manager who answered all my concerns and put me with a service advisor who was on top of my needs. And kept me informed every step.
1/8/2023
James B. VERIFIED CUSTOMER
Cheyne is the best!
1/8/2023
Enrico D. VERIFIED CUSTOMER
No comments !!
1/7/2023
Vivian S. VERIFIED CUSTOMER
Paul was awesome
1/7/2023
David R. VERIFIED CUSTOMER
Enrique was excellent and on top of my service thank you!
1/7/2023
Vicky R. VERIFIED CUSTOMER
Thank you Cheyne for your courtesy and help. I also appreciate you showing me how to work the inside lights that I hadn’t figured out yet.
1/7/2023
Jennie A. VERIFIED CUSTOMER
No one available to help with an issue I had with my car after I left the dealer. Left messages to the service advisor and no return calls.
1/7/2023
Cheryl P. VERIFIED CUSTOMER
Enrique almazan was awesome as always
1/7/2023
Deicy R. VERIFIED CUSTOMER
Thank you so much for all your help!
1/7/2023
Daniel M. VERIFIED CUSTOMER
Friendly and very polite.
1/6/2023
Rosa G. VERIFIED CUSTOMER
As a senior I appreciate being treated with respect and professionalism. I was especially grateful for the manner in which the service was explained to me before the service was provided. Paul was extremely friendly and pleasant to do business with. I will definitely continue to have my Tucson serviced at this location. Thank you.
1/6/2023
Searh M. VERIFIED CUSTOMER
Paul was fantastic!
1/6/2023
Jessica T. VERIFIED CUSTOMER
Kyle did a great job communicating and provided updates. Excellent customer service!