Thank you for the good service at Norm Reeves Hyundai Supperstore Cerritos
4/6/2026
Shane P. VERIFIED CUSTOMER
On my way home, the issue happened again! Just to be clear, the service itself that I have received has been excellent. Unfortunately, the engine issue persists
4/5/2026
George F. VERIFIED CUSTOMER
Enrique was very helpful. Kept me informed of the status of my vehicle. Explained what needed to be done, and approx. time it will be completed.
4/5/2026
Anthony R. VERIFIED CUSTOMER
Took to long
4/5/2026
Amy S. VERIFIED CUSTOMER
Exceptional Service. Thanks so much. Makes the extra trip worthwhile.
4/5/2026
Brian G. VERIFIED CUSTOMER
I believe I’ve now been there four times, leaving my vehicle three times and the issue stilll is not resolved.
4/5/2026
Jose M. VERIFIED CUSTOMER
Great service
4/5/2026
Young K. VERIFIED CUSTOMER
Service team was excellent.
But sales person was not good enough..
4/4/2026
Deborah M. VERIFIED CUSTOMER
Enrique was courteous, attentive, and care about his work and customer satisfaction.
4/4/2026
Pamela L. VERIFIED CUSTOMER
Thanks Gary! My car drives like a dream, right now!
4/4/2026
Rosanne H. VERIFIED CUSTOMER
I received good service and feedback. I am satisfied with the service.
4/3/2026
Stephen T. VERIFIED CUSTOMER
Enrique was fine and informative. However whoever did the actual tire rotation left oily hand prints on my white door upholstery. I got no car wash , no charging, and only a hand print for me to clean. Enrique was good.
4/3/2026
Daniel H. VERIFIED CUSTOMER
Enrique did a great job keeping me informed, and even remembered particulars in regards to my situation, and me personally. His attention to detail is much appreciated.
4/3/2026
Ronica M. VERIFIED CUSTOMER
I waited for three hours only to find out that one of the services was completed. I wish there a rental option or loaner car.
4/3/2026
Ken P. VERIFIED CUSTOMER
I was told service will take 1.5 hors to 2 hours. But it took almost 5 hours, and nobody informed me about delay, until I asked after waiting for hours. Very disappointed.
4/2/2026
Jeffrey T. VERIFIED CUSTOMER
It took too long (over 4 and half hours) and getting express services to complete. Service Manager did not even update me with status until I had to ask for status (twice)
4/1/2026
Keysha G. VERIFIED CUSTOMER
Enrique keep up the phenomenal work of excellence that you provide.
4/1/2026
Chung Lim. VERIFIED CUSTOMER
Good service
4/1/2026
Christopher V. VERIFIED CUSTOMER
Gary was very helpful throughout the process, thank you very much.
4/1/2026
Nomi P. VERIFIED CUSTOMER
Thank you for providing us with excellent customer service.