Candace was great. She was responsive via in person conversation and via messaging system. Clear, concise, and helpful.
1/20/2026
Kevin/Melinda G. VERIFIED CUSTOMER
I never have a problem here
1/20/2026
Susana V. VERIFIED CUSTOMER
Louie was great, I will be back!!
Definitely will recommend to family and friends, love the nice and clean waiting area too!
1/19/2026
Chan C. VERIFIED CUSTOMER
Great service!
1/19/2026
Lisa M. VERIFIED CUSTOMER
Easy to make an appointment. I was able to drop my car off the evening before. Kept me updated with texts. Quick and easy.
1/18/2026
Misti B. VERIFIED CUSTOMER
Enrique was absolutely amazing and deserves recognition for the outstanding service he provided. He made sure I was updated and that I received timely work. Big thank you!
1/17/2026
Jasmine L. VERIFIED CUSTOMER
Staff was friendly and communicated with the status of my vehicle
1/17/2026
Melissa A. VERIFIED CUSTOMER
Jayden was quick, friendly and positive. It was very nice to work with him. I was able to get in and out without much fuss. He was helpful with directions to use the shuttle service.
1/17/2026
Athena M. VERIFIED CUSTOMER
Always the most courteous employees. Service is quick. I recommend the service department all the time. I have been treated with the utmost respect and care. My only dealership i will go to
1/17/2026
Chet B. VERIFIED CUSTOMER
I enjoy working with Gary. He is very professional and a really nice guy to talk to.
1/16/2026
Clifford A. VERIFIED CUSTOMER
Friendly and professional service. Had the right person inspecting my vehicle. Very thorough. Found things wrong with my vehicle that I didn’t even know about. Beautiful dealership. Very clean and inviting! Thanks for everything.
1/16/2026
Brent P. VERIFIED CUSTOMER
Candice was a 10/10 . Personable and knowledgeable.
1/16/2026
Monique C. VERIFIED CUSTOMER
Very satisfied with my visit Gary was very helpful
1/16/2026
Frank W. VERIFIED CUSTOMER
I was satisfied with service provided, but I’m a little sad my car has a door ding on it.
1/16/2026
Albert E. VERIFIED CUSTOMER
Fast service!
1/16/2026
Lisa V. VERIFIED CUSTOMER
Jayden was very helpful and I appreciate his professionalism and his kindness.
1/16/2026
Shirley M. VERIFIED CUSTOMER
This was NOT my first visit to Norm Reeves Service Center in Cerritos CA but like times before the service Team members were all very friendly and professional...I appreciate how they personalize each visit by identifying me by my name...good customer service!
1/15/2026
Alan W. VERIFIED CUSTOMER
Great service. Very professional and friendly staff.
1/15/2026
Michael C. VERIFIED CUSTOMER
Working with Louie was great. He really made us comfortable with his service, explaining everything and being very matter-of-fact. Great experience.