ENRIQUE and the whole staff was absolutely amazing
2/19/2026
Joo Young. VERIFIED CUSTOMER
Your service team is the best!
2/19/2026
Mary M. VERIFIED CUSTOMER
They ordered the wrong part. Just wasted my time.
2/19/2026
Linda T. VERIFIED CUSTOMER
Is there someone who can reprogram the features that are no longer working due to recent updates?
2/18/2026
Ernesto M. VERIFIED CUSTOMER
The value for a $55K 24 IONIQ5 with 5K miles trade in is not realistic.
2/18/2026
James W. VERIFIED CUSTOMER
Marlen was great! However there was some confusion regarding the reason for service. We had made a claim for delamination of paint in June of 2024. They inspected the car and said left side doors, roof, hood, and deck lid would be repaired. I mention that the right side doors had spots where the paint was beginning to lift (bubbes). I was told they couldn’t repair the spots unless the paint was actually off. So when the paint was off, I called about having the right side repainted. The person was professional and said it was still under warranty, and made the appoint 2 mos. In advance for 2/17/26. Cerritos Hyundai said the warranty was expired, still inspected the damaged and sent it to corporate for approval. This is unfortunate because the damage on the right side was indicative of future failure of the paint, and yet ignored.
2/18/2026
Vanessa G. VERIFIED CUSTOMER
Three hours for an appointment. Was told two.
2/18/2026
Latonya F. VERIFIED CUSTOMER
After having a horrible experience at South Bay Hyundai, arriving at your dealership was a breath of fresh air. EVERYONE was professional, friendly and helpful. Although I didn't get all my issues addressed due to financial restraints, Louie communicated costs, expected wait times and I was provided updates and videos.
2/17/2026
Troy F. VERIFIED CUSTOMER
Will do
2/16/2026
Donald H. VERIFIED CUSTOMER
Courteous and completely satisfied
2/15/2026
Huy T. VERIFIED CUSTOMER
Good thing is the overall quality was really nice, staffs were friendly including my advisor Enrique. However I got a concern, after a while of researching after the service, I realized my car hasn’t need to be changed the brake fluid yet (more than 20k miles). I bought my Elantra brand new and the brake fluid supposed to last up to 40k miles as I researched and what I have been told by the expert, and overall I still think that my brake was fine and double check with Enrique about it, but he made it like it was necessary to change the brake fluid now so I accept.But I got it change, I paid for the service cause I was lack of knowledge about this. What a big lesson! And I just think maybe from now on I just gonna reject all the service that Huyndai offer during my oil change. Thank you!
2/15/2026
Lyzette P. VERIFIED CUSTOMER
Way too expensive for a diagnostic
2/14/2026
Laurel P. VERIFIED CUSTOMER
Great job
2/14/2026
Youmi C. VERIFIED CUSTOMER
Staff was very courteous and service was quick. I’m totally satisfied with Hyundai maintenance service dept.
2/13/2026
Marlon P. VERIFIED CUSTOMER
Upon receiving the vehicle, the AC was not blowing cold and the same issues persisted.
2/12/2026
Schultz Family. VERIFIED CUSTOMER
Nice job all around.
2/12/2026
Carina C. VERIFIED CUSTOMER
Great service
2/12/2026
(Company) P. VERIFIED CUSTOMER
The problem with the 12volts outlet not working WAS NOT FIXED. It was not looked into and when I asked they said Marlen had not written it down BUT she did cause I saw it in the copy she gave me.
2/11/2026
Luke P. VERIFIED CUSTOMER
My car still pulls to the right after alignment
2/11/2026
Wheel I. VERIFIED CUSTOMER
Candice was easy to work with. Very responsive via text which I appreciated.