It was a terrible service. Had to wait over 2 hours for rental car and 2 hours to pick up the car when it was a finish.
3/1/2026
Carmen F. VERIFIED CUSTOMER
Hi my name is Carmen and I would really like to thank my advisor Louie and the specialist who worked on my vehicle, I really appreciate their time and kindness Louie was very respectful and attentive to my concerns I had concerns and Louie said no problem will pick your vehicle up and do all test necessary so you will feel comfortable driving your car and his kind voice and concerns they checked my vehicle and returned it me in top shape .Thank you Louie and mericio for putting my mind at ease.
3/1/2026
Sonia L. VERIFIED CUSTOMER
Service was completed in a timely manner. Appreciate the complimentary Uber ride and the free car wash.
2/28/2026
Gary L. VERIFIED CUSTOMER
Done
2/28/2026
Helen/Eugene N. VERIFIED CUSTOMER
Candice and the entire service team is excellent. They repaired my car the same day, installed the cabin filter for free and charged my car. If that isn’t service, l don’t know what is. The best service I have received by any dealership that I have ever dealt with. Kudos to your entire staff
2/28/2026
Nesbitt W. VERIFIED CUSTOMER
Today purchased all weather mats for my Genesis but when I got home and started installing them the mat for the passenger front floor was the wrong mat . Did not match with the line up h
ooks or the side panel. Looks like it's for a different car. Bringing them back Sat.
2/28/2026
Jason A. VERIFIED CUSTOMER
Justin and Candice took care of my issues and were very speedy in doing so.
2/28/2026
Diane H. VERIFIED CUSTOMER
Thanks
2/28/2026
Jesus G. VERIFIED CUSTOMER
Great fast service
2/28/2026
Michelle K. VERIFIED CUSTOMER
Something felt off when I brought my car in. The usual professionalism and attention to detail that I have come to enjoy from Norm Reeves wasn’t there at all. Maybe it was the rain that day, maybe it was that the usual members of the team that I’m used to seeing weren’t there to keep up the spirits. I don’t know.
2/28/2026
Nataliya R. VERIFIED CUSTOMER
Candice was absolutely great. She was very attentive and make you feel valuable.
2/27/2026
Juan L. VERIFIED CUSTOMER
He was very helpfull. Answered all my questions.
2/27/2026
Lorenzo W. VERIFIED CUSTOMER
Excellent service
2/26/2026
Trayce F. VERIFIED CUSTOMER
Louie provided top of the line customer service.
2/26/2026
Leo O. VERIFIED CUSTOMER
Thank you, Justin! And Hyundai Cerritos!
2/26/2026
Jessica N. VERIFIED CUSTOMER
Everyone at this dealer provides consistent & highest customer service!
2/25/2026
Bettye C. VERIFIED CUSTOMER
Good work
2/25/2026
Oscar G. VERIFIED CUSTOMER
Every time I get my car serviced, the tire pressure is not filles to the correct levels.For my car the front and rear tires psi are not supposed to be the same
2/25/2026
Wade Thompson. VERIFIED CUSTOMER
She was very professional and even took me early fir my appointment.