Great service I dropped my vehicle off without an appointment and they were able to get it back out to me the next day. Thank you
5/17/2026
Charles L. VERIFIED CUSTOMER
Gary is great. He is the only service rep I want to deal with. I plan my visits around his work schedule. Someone I can trust.
5/17/2026
Fred B. VERIFIED CUSTOMER
I would like to talk to your maintenance manager
5/17/2026
Donna B. VERIFIED CUSTOMER
Gary, always takes good care of me on service days.
Parts are ordered and just need to return to take care of putting those in
place.
5/16/2026
Rosario O. VERIFIED CUSTOMER
The job was done in the same day.
I was notified of how much it
Would be and it was done when
Enrique said it would be.
5/16/2026
Bill T. VERIFIED CUSTOMER
Jayden got my basic tire rotation done in the time. quoted, I am satisfied. Great work Jayden!
5/16/2026
Brian G. VERIFIED CUSTOMER
No comments
5/15/2026
Paul M. VERIFIED CUSTOMER
Service was satisfactory...Louie was professional and courteous
5/15/2026
Andrew C. VERIFIED CUSTOMER
Only negative- you were putting cars offsite-took almost 60 minutes to get it- you put a warning in your msg but not loud enough!!
5/15/2026
Vikrant M. VERIFIED CUSTOMER
Experience was mediocre, I have a problem with tje car that there are some vibration/shaking i shared my issue. Only option given to me was go for diagnostic and pay usd190. Otherwise no one can even try to drive to see the issue itself. I expect basic thing, someone drive and give a suggestion does it really requires diagnostic or something else or may be that's not an issue. I felt like dealing with machines.
5/14/2026
Cruz U. VERIFIED CUSTOMER
A long service no loaner
5/14/2026
Reginald K. VERIFIED CUSTOMER
Everyone treated me good.
5/13/2026
David B. VERIFIED CUSTOMER
Enrique was very helpful, explained the issue with my car and answered all my questions.
5/13/2026
Alejandra R. VERIFIED CUSTOMER
Enrique and the rest of the staff at Norm Reeves were very professional and courteous.
5/12/2026
Nichols T. VERIFIED CUSTOMER
Excellent service!
5/12/2026
Kemberly M. VERIFIED CUSTOMER
Everything about my visit went great so happy with the customer service I received at the front desk with Jayden he was very attentive. I was a little disappointed that when I got my car returned to me the car was not washed would be my only complaint I’ve always received a wash when getting my car serviced. Other than that super happy with overall experience
5/12/2026
Laura G. VERIFIED CUSTOMER
Enrique was solicitous and explained service gir me as well as getting me back on a regular service interval.