Juan was very helpful with my car service. I had an appointment at 2:30pm and made sure to check that the tech would have enough time to complete everything since they closed at 4pm. Juan also helpful in checking my previous servicing and noticing that I had already had a few items completed and making sure he adjusted the current service and pricing and making sure the part was in to get my door switch fixed before my warranty ran out. I appreciated his attention to detail and patience. Thank you Juan.
10/7/2024
Eugene L. VERIFIED CUSTOMER
Mohamed is very professional and thorough in his communication with me and my husband. I had alot of questions as I am not a mechanic and Mohamed explained everything so that I could make solid decisions. Mohamed is why we continue to work with Norm Reeves Hyundai and when we are ready to buy another car we will buy the car from Norm Reeves. Thank you Audrey and Eugene L
10/6/2024
Levon A. VERIFIED CUSTOMER
Will do.
10/6/2024
Alan Y. VERIFIED CUSTOMER
Very professional and gave me all the information I needed
10/5/2024
Wayne S. VERIFIED CUSTOMER
Very professional, clear, polite and helpful.
10/5/2024
Ferdinand L. VERIFIED CUSTOMER
Gary Ohnesorgen, always has been an Outstanding with the service that he and your team provides. He always makes me happy when ever I get my service at NormReeves Hyundai of Cerritos. I’ve been with you guys since I’ve purchased my vehicle and Gary was my to go guy ever since, he always delivers when I bring it for service. And for that I appreciate you guys for the job well done. Thank you ????????
Ferdinand L
10/5/2024
Patricia R. VERIFIED CUSTOMER
Enrique was very friendly and informative.
10/5/2024
Seong K. VERIFIED CUSTOMER
Very professional.
10/5/2024
Barry W. VERIFIED CUSTOMER
Great guy. Thanks.
10/5/2024
Sule D. VERIFIED CUSTOMER
Thank you so much Juan Gallegos !!! He is so nice and helpful.
10/5/2024
Jose V. VERIFIED CUSTOMER
The overall service team was great. They were very responsive, respectful, and willing to help. Everything was explained in detail in a way I could understand. They went above and beyond to ensure that my family and I always had a car to avoid any inconveniences.
10/4/2024
Gary C. VERIFIED CUSTOMER
Well done
10/4/2024
Luster M. VERIFIED CUSTOMER
Service was fast and it was a job well done.
10/3/2024
June M. VERIFIED CUSTOMER
Enrique was amazing, he went above and beyond to make sure our Disney edition car was taken care of. Outstanding service!
10/3/2024
Siddhartha G. VERIFIED CUSTOMER
Enrique is one of the best service advisors iat Norm Reeves Hyundai and I always had the pleasure of dealing with him regarding the care of my car.
10/3/2024
Heidi M. VERIFIED CUSTOMER
Ty for getting my car back so fast
10/3/2024
Gunhee S. VERIFIED CUSTOMER
Good
10/3/2024
David E. VERIFIED CUSTOMER
Service department were great but disappointed that they were unable to rectify the problem as their hands were tied by the Hyundai head office
10/3/2024
Karen G. VERIFIED CUSTOMER
Gary was very nice. He was friendly and concerned about the service I was requesting. Everything was great
10/2/2024
Lisa O. VERIFIED CUSTOMER
He was very friendly. And helpful They did a great job thank you.