I appreciate Juan's assistance in providing me with all the information that I needed. I also thank him for the patience he had in explaining the the car service plans. Thank you Norm Reeves for the complementary car wash card. I Really needed it.
9/28/2024
Christine W. VERIFIED CUSTOMER
Super friendly. Explained service well.
9/28/2024
Christina M. VERIFIED CUSTOMER
Fix the problem I took my car in for.
9/28/2024
Sarah B. VERIFIED CUSTOMER
Great communication and efficient
9/28/2024
Jyung P. VERIFIED CUSTOMER
Thank you
9/27/2024
Larissa L. VERIFIED CUSTOMER
Mohammed Jaber was kind and honest. I would definitely take my car back for service in the future.
9/27/2024
Fernando L. VERIFIED CUSTOMER
Moe was great, very attentive and professional. Was very happy with his service.
9/27/2024
Paul V. VERIFIED CUSTOMER
Very helpfull. Took care of problem in no time
9/27/2024
Hyangmi P. VERIFIED CUSTOMER
Juan was very nice A+ services.Thanks.
9/27/2024
Sunthary F. VERIFIED CUSTOMER
The best customer services!
9/27/2024
Yuli W. VERIFIED CUSTOMER
I understand there were a shortage of staff and a problem in the garage. However, my can was parked outside for 2 hours without service and I was inside waiting and nobody informed me about these things until I asked and checked on the car status. This was totally unacceptable to me. If there were issues, I would appreciate to know about them. Maybe I can come at a different day. I hope the above situation will not reflect on MO’s ability but the dealership. I had a good experience there before.
9/27/2024
James E. VERIFIED CUSTOMER
Took over thirty minutes to get my vehicle. A staff member ask if that was my car sitting out front after 30 minutes I said no or else I would have gotten into my car that would recognize. Apparently the car was at a second lot and it took over thirty minutes to locate after everything was said and done.
9/27/2024
Sarah D. VERIFIED CUSTOMER
Gary was great, he was very responsive and answered all of my questions to the best of his abilities. Unrelated to Gary specifically, the service center could not provide me with a loaner vehicle for over 2 weeks. The loaner I finally received broke down on me a week later. Also, when I got my own car back the A/C was blowing hot air which was not an issue prior to dropping off my vehicle. However, the service center denied ever touching my A/C during the entire engine replacement and therefore would not consider it a related issue.
9/27/2024
Manuel C. VERIFIED CUSTOMER
Candice was super nice and made sure I knew how my vehicle was taken care of. The service was quick and no hassle. 10/10
9/27/2024
Rodrigo N. VERIFIED CUSTOMER
The service is perfect ! FIVE STARS !!!
9/26/2024
Kenneth M. VERIFIED CUSTOMER
Wish you could provide wash services!! That’s the only improvement I can think of!
9/26/2024
Dustin M. VERIFIED CUSTOMER
Thanks and keep on winning!
9/26/2024
Lourdes G. VERIFIED CUSTOMER
Enrique has been helping me for the past two or three years. He has excellent customer service skills. Very nice respectful always making sure I understand any problem that I might be having with my vehicle.
I love taking my car to your dealership. I will continue servicing my vehicle there every one there is very nice and helpful.
Thank you!!