Jaber was very kind and has good manner so I appreciate that.
12/30/2024
Carmen V. VERIFIED CUSTOMER
Candice was wonderful, helpful, friendly, and thorough. Thank you!
12/30/2024
Anais D. VERIFIED CUSTOMER
Louie helped explain the issue with my car and helped me get my car serviced quickly as a walk-in.
12/29/2024
Jo Z. VERIFIED CUSTOMER
I really appreciate Jaden having the car ready for me when I arrived to pick it up.
12/28/2024
Tracy D. VERIFIED CUSTOMER
Juan was very nice and helpful.When he saw that I was very stressed. He eased my frustration by trying to correct the problem. They called me come in for a recall on my vehicle and when I got there.The part wasn't even in.Like I said earlier, Juan took care of my satisfaction. Thank Juan for everything
12/28/2024
Mark H. VERIFIED CUSTOMER
Lou was a very pleasant individual to work with. He was thorough and explained how everything was going to happen. He kept me informed on the progress of the service. Hyundai is lucky to have him as one of their employees. On a scaling of 1 to 10 he is truly a 10. On a separate issue I was shocked that with only 11,000 + miles on my car that I need new tires. I’m going to be 80 soon and I never in all my vehicles did I have to get tires so soon. Thank you for letting me vent. I love the car.
12/28/2024
Thomas P. VERIFIED CUSTOMER
Lack of communication. I was never given a breakdown of all the repairs even after I paid for them until my wife picked up the car.
12/28/2024
Angel D. VERIFIED CUSTOMER
Great Customer Service from Louie Ramos
12/28/2024
Diana Esmeralda. VERIFIED CUSTOMER
Great service!
12/27/2024
Lisa Marie. VERIFIED CUSTOMER
Louie has helped with services on my car in the past and has always been professional and helpful.
12/26/2024
Breanna L. VERIFIED CUSTOMER
My experience at normal reeves cerritos was horrible I feel like all the time it's something not right or someone not giving great customer service from sales to service ????. The only thing that made this experience better was Enrique to be honest I dealt with him serval times and he stopped me when he seen once again I was having trouble with normal reeves employees yet again. Also my car is horrible it's always something wrong with it would not buy another car from hyundai
12/25/2024
Ronnie G. VERIFIED CUSTOMER
Enrique was fantastic. He was just awesome helpful. Funny dependable perfect!!!
12/25/2024
Dale L. VERIFIED CUSTOMER
This might be asking much…is it possible to get floor mats thrown in for my 2024 Tucson I just purchased few days ago?
Always appreciate the service provided. If it’s ever substandard I will share as well. What’s important is to maintain quality service and a good experience.
Thank you
12/25/2024
Hong K. VERIFIED CUSTOMER
There is “service required-30 days “ sign on the screen still.
12/23/2024
Robert B. VERIFIED CUSTOMER
I was told everything was completed and my husband marked tires and my tires were not rotated as I asked. I only go a wheel alignment because I was changing tires and they would not refund me my wheel alignment even when I told them I only did it because I was rotating my tires
12/23/2024
Dora G. VERIFIED CUSTOMER
Good customer service
12/22/2024
Andrew D. VERIFIED CUSTOMER
Enrique was very helpful and communicated every step of the process. Thank you for the service.
12/22/2024
Rosa M. VERIFIED CUSTOMER
He did a great job! I’d rather not do any other survey.
12/22/2024
Oscar M. VERIFIED CUSTOMER
I have had to take my car more than once to fix the issue.