For a $380 job, it would have been nice to receive a clean car especially the windshield! Otherwise good service
12/8/2021
Susanne B. VERIFIED CUSTOMER
Although they are quick to service my vehicle, my car was not washed for the second time and I had to ask for a car report card.
12/7/2021
Steve H. VERIFIED CUSTOMER
My appt was for am and truck not released as promised by noon.simple oil change
Service order stated tire rotation but not done. Front passenger tire has no
Tire weight and it was still in front when I picked up vehicle.
There was grease footprints on the running boards and grease hand prints in truck . I showed this to Patrick and offered to clean but I declined and tool truck home and cleaned myself.
12/6/2021
Daniel C. VERIFIED CUSTOMER
Very polite and courteous
12/5/2021
Charles G. VERIFIED CUSTOMER
Victor was very helpful, thank you!
12/5/2021
John M. VERIFIED CUSTOMER
Patrick is always helpful, courteous and listens to his customers
12/5/2021
Ronald F. VERIFIED CUSTOMER
A job well done and the problem was efficiently solved
12/3/2021
Demetrius D. VERIFIED CUSTOMER
Great Service A+++
12/3/2021
Not Provided. VERIFIED CUSTOMER
Ton does good work and listens to your car concerns. I'm very satisfied with his work and that of his auto techs.
12/3/2021
Geraldine M. VERIFIED CUSTOMER
Great service!!!
12/3/2021
Lincoln G. VERIFIED CUSTOMER
Thank you for your service.
12/3/2021
Shelly M. VERIFIED CUSTOMER
I’m sorry but I cannot remember any of staff member’s names that I dealt with. Everyone that helped me were very friendly and frequently followed up with me to see what help I needed and provided updates on when things moved to the next step. There is a really great team of people that have excellent customer service skills. I will return again and will tell others about my great experience at Ford in Santa Maria. Thank you for making it a pleasant experience.
12/1/2021
Ruben R. VERIFIED CUSTOMER
The problem I took the truck in for was fixed and I was satisfied with that part.
I had requested that the front differential get serviced. The request was on the ticket but overlooked. It would have been great to get that service done while the truck was there.
Thank you,
Ruben R
12/1/2021
Albert S. VERIFIED CUSTOMER
Patrick and Jim were awesome and the service was excellent I am very satisfied thank you
12/1/2021
Joshua K. VERIFIED CUSTOMER
Had an issue with my 4 wheel drive while in Colorado a week ago. I called Tom Healey and told him my issues. He was more than helpful with helping me try to diagnose the issues and also with my warranty questions. Unfortunately the part never came in on time to the local shop while I was over there. As soon as I got back home Tom got my truck in the next day and got it all taken care of very quickly. Thanks again Tom and everyone at Santa Maria Ford.
11/27/2021
Sylvia C. VERIFIED CUSTOMER
I usually get a small sticker put on my windshield as a reminder to change my oil next time. I didn’t get that this time. I also noticed that the cashier couldn’t find the total price of my bill. It was weird because she left the register and went inside another room. She came out and didn’t explain why my bill was changed. It was a different experience this time.
11/24/2021
Scott H. VERIFIED CUSTOMER
Good
11/24/2021
Steve M. VERIFIED CUSTOMER
Everything is running fine.
11/23/2021
Richard V. VERIFIED CUSTOMER
Nothing bad to say just a well satisfying customer one question though what was the reason for my check engine ???
11/21/2021
Cindy B. VERIFIED CUSTOMER
I was blessed with same day service. My appt was on time and I was done in 90 minutes. The staff was great!