Thank you for all your help Tom have it merry Christmas and happy new year thank you so much
12/23/2021
Marisa N. VERIFIED CUSTOMER
You left my car out in the rain with the sunroof open. My blind that worked when I came in no longer works. Your technician was not honest about what happened. Your manager pocket dialed me and discussed the whole situation with his coworker. Very unprofessional. I will no longer be a customer with Ford.
12/22/2021
Brook S. VERIFIED CUSTOMER
I was told it would take one hour and it took 2. No one came to update me. There was no reason for it taking so long.
12/22/2021
Larry S. VERIFIED CUSTOMER
Ford did not get the parts for the recall for over a year.
12/21/2021
Jacque T. VERIFIED CUSTOMER
Thank you Alex. Good job!
12/21/2021
John O. VERIFIED CUSTOMER
He was very professional and honest with me when I ask a question I want to thank him
12/21/2021
Gary S. VERIFIED CUSTOMER
Patrick is a great person to deal with ????
12/20/2021
Michael S. VERIFIED CUSTOMER
I am having electronic problems that I was not having before I took my vehicle in today and I never was talked to about or explained what exactly was being done. I will be contacting you tomorrow about electrical issues.
12/18/2021
Terry R. VERIFIED CUSTOMER
Tom is awesome great service thanks
12/17/2021
Bernice H. VERIFIED CUSTOMER
Thank you to the shuttle driver, Don, also. Great communication.
12/17/2021
Pedro R. VERIFIED CUSTOMER
Tom is the reason we bring all our trucks to Santa Maria Ford for service. Great customer service keeps us coming back. Thank you Tom!
12/17/2021
Eric V. VERIFIED CUSTOMER
Recalls were unable to get completed on scheduled appointment. Other than that, it was a good experience.
12/16/2021
Natalyn H. VERIFIED CUSTOMER
Thanks Victor did a great good job and Alex also! Please make this known to Randy Renfrow
12/16/2021
Celeste H. VERIFIED CUSTOMER
Excellent service!
12/15/2021
Linda T. VERIFIED CUSTOMER
Tom does a great job in the service department
12/11/2021
Francois D. VERIFIED CUSTOMER
Tom can't be reach and doesn't answer his emails... Very frustrating