I like your dealership soo much better than San Luis that I drive an extra 30 miles from Santa Margarita to go there. And I got a donut.
3/2/2023
Deysi S. VERIFIED CUSTOMER
Give Benny a raise! He’s a great adviser! Very respectful and knows his information.
3/2/2023
Julian L. VERIFIED CUSTOMER
Great customer service!
3/2/2023
Gary H. VERIFIED CUSTOMER
Fix automated scheduling.
3/2/2023
Bob H. VERIFIED CUSTOMER
Patrick was very helpful and professional.
2/28/2023
Luisito D. VERIFIED CUSTOMER
Great overall service and addressed all vehicle needs.
2/25/2023
Steven W. VERIFIED CUSTOMER
Julian is a great service manger.He knows how the process works and explains it very well. I always feel good leaving my car in his hands and if there is additional work required he calls and explains what I need to do.
2/25/2023
Kirt C. VERIFIED CUSTOMER
Overall satisfaction was fine but it shouldn't have taken 2 days to do the job when Ford motor Co said it should be about a half day job
2/24/2023
Gn Roofing. VERIFIED CUSTOMER
Service delivery is a fast and easy process, knowledgeable in the category. Very satisfied.
2/24/2023
Sam R. VERIFIED CUSTOMER
Patrick Peck is absolutely the best. Easy to work with. When I bring my truck in for service, Patrick checks to make sure all of maintenance items are up to date. Very good at keeping me informed of any problems. Hats off to Patrick's customer service
2/24/2023
Robert M. VERIFIED CUSTOMER
Lisa is always exceptional!
2/24/2023
Daniel P. VERIFIED CUSTOMER
She was very helpful!
2/24/2023
Tom R. VERIFIED CUSTOMER
Always a pleasure coming to SMX fkrd for service snd a pleasure dealing with Patrict.
2/23/2023
Larry G. VERIFIED CUSTOMER
Julian was very engaged with the multiple issues in my vehicle & answered all my questions. He was one of the best service reps I've had at Santa Maria Ford. Give him a raise!
2/23/2023
Mel R. VERIFIED CUSTOMER
Thank you
2/23/2023
Jim L. VERIFIED CUSTOMER
Lucky for me the status report had all green check marks…Patrick was friendly, helpful, and got my car back to me an hour sooner than expected.
2/22/2023
Don J. VERIFIED CUSTOMER
Very satisfied. Patrick was very polite a d informative. I would recommend others for your services.
2/22/2023
Ciera C. VERIFIED CUSTOMER
He was excellent! Great with his responses. I’m very happy an thank you!
2/22/2023
Jacob L. VERIFIED CUSTOMER
The text feature was not answered after two attempts
2/22/2023
Barbara H. VERIFIED CUSTOMER
Julian was prompt and courteous.
Thank you for taking care of the recall procedure in a timely manner.