Julian is great, very helpful and apologetic. But my car was brought in at 9:15. I was given a loaner car and came back about 11:30. I should have been told to take the car home and they would call me when my car was finished. Thinking it would only be another hour I waited. till 4:00. just for an oil change.
5/5/2023
Jockos (. VERIFIED CUSTOMER
Lisa was kind, courteous and wonderful-thank you!
5/5/2023
Gina R. VERIFIED CUSTOMER
Love the service there
5/4/2023
Bernie D. VERIFIED CUSTOMER
I appreciated the pick up and drop off service.
5/4/2023
Larry G. VERIFIED CUSTOMER
Julian did a fantastic job communicating with us before, during, and after work on the vehicle. Give him a raise!
5/4/2023
Steven W. VERIFIED CUSTOMER
Julian gave me great service and advice. I appreciate his professionalism
5/4/2023
Carole D. VERIFIED CUSTOMER
He was a new experience for me to have my car picked up at my home and returned after service. That was a real Plus.
5/4/2023
Larry S. VERIFIED CUSTOMER
Paying on-line is good.
5/4/2023
Susan B. VERIFIED CUSTOMER
Everyone at Santa Maria Ford has always been great ????
5/3/2023
Alonso P. VERIFIED CUSTOMER
Oil life no reset after service
5/3/2023
Rory D. VERIFIED CUSTOMER
Julian was awesome he kept in touch with me the whole time letting know what was going on...He was real professional I will definitely becoming back if I have anymore problems with my vehicle...
5/2/2023
Roger M. VERIFIED CUSTOMER
excellent
satisfied customer for 5 years and counting
4/29/2023
Larry C. VERIFIED CUSTOMER
Great service
4/29/2023
Laura L. VERIFIED CUSTOMER
Julian is a great advisor!
4/29/2023
Bruce C. VERIFIED CUSTOMER
Everyone was very helpful. They made me feel I was your only customer. Work was done ontime. Good job
4/29/2023
Kevin P. VERIFIED CUSTOMER
Took way too long. Arrived at 8:45 am for a 9 o clock appointment. I waited in the lobby and drove off just after 11 am.
4/29/2023
Kendrick H. VERIFIED CUSTOMER
I was charged $85. No work,or replacent of parts was performed. It was later determined that I had merley hit a switch that activated the assist drive system unknowingly. So there was no need for a diagnostic. So therefore nothing was wrong with the vehicle. I request a free oil change on my
my next visit. Thank you for your cooperation.
4/29/2023
Michael L. VERIFIED CUSTOMER
Well done. When an exception occurred causing delay, I was informed, and Victor offered to have the car washed during the delay. He was personable and professional throughout the process of the vehicle service.