I am very happy with the service provided by Julian Lopez and the entire Santa Maria Ford team.
4/27/2023
Adam B. VERIFIED CUSTOMER
I spoke with Lisa regarding possible replacement of the charging port cover. She was to follow up after my engagement with Ford asking for a cost reduction She left my work order open until this issue was resolved. I received a text message yesterday stating my car was ready for pick up. I replied to the text message, asking for an update on the part status and received no reply. My car was not at the shop during this time as I picked it up weeks ago when the original oil maintenance was completed. I am not happy with the lack of follow up on this issue.
4/26/2023
Stephen D. VERIFIED CUSTOMER
The service manager, Bennie, was very helpful and understanding
4/26/2023
Gary S. VERIFIED CUSTOMER
Reliable service
4/26/2023
Wendy . VERIFIED CUSTOMER
The Best Thanks ????
4/26/2023
James D. VERIFIED CUSTOMER
Yes! Very good service
4/25/2023
Marco V. VERIFIED CUSTOMER
He is a great worker and very knowledgeable.
4/22/2023
Pat M. VERIFIED CUSTOMER
Julian is a perfect employee for
For your company's example of caring for the customer.
4/22/2023
Paul W. VERIFIED CUSTOMER
Honest, courteous
4/22/2023
Daniel G. VERIFIED CUSTOMER
Great work & support
4/22/2023
Edward C. VERIFIED CUSTOMER
Very courteous and informative on services available.
Thank you
4/21/2023
Collette C. VERIFIED CUSTOMER
Overall a very good experience. The only problem I encountered was a glitchy app that would not process my payment before I came back to the dealership to pick up the vehicle.
4/20/2023
Ramona V. VERIFIED CUSTOMER
Very informative and friendly.
4/19/2023
John P. VERIFIED CUSTOMER
Patrick has been a great go to guy for a few years now. Very happy with his professionalism and attitude. A very welcome addition to your team.
4/19/2023
Mike S. VERIFIED CUSTOMER
Excellent service
4/19/2023
Melisa L. VERIFIED CUSTOMER
Patrick was very courteous and professional, and no matter how busy he was he took his time with each person. I also want to give a shout out to the shuttle driver Don, I really enjoyed the ride back home and talking with him. He’s also very courteous and professional.
4/16/2023
Michael J. VERIFIED CUSTOMER
Patrick doesn't fail to respond to phone calls. He is courteous and gets the job done.