Thank you Patrick for making this transaction super quick and simple.
9/15/2023
Mathew S. VERIFIED CUSTOMER
Waited almost 2 hours at the dealership. Other than that good
9/14/2023
Yesenia V. VERIFIED CUSTOMER
Thank you for the service, it was convenient to have pick up and drop off at my residence. Also the communication was great, I was able to get updates through phone and online.
9/14/2023
Andrew B. VERIFIED CUSTOMER
Excellent quick customer service.
All my problems were addressed.
9/13/2023
Dale J. VERIFIED CUSTOMER
There was a small mix up with my tire rotation, miscommunication. I wanted my spare put on but I gues you don’t do that. I’ll get it done, no big deal.
9/13/2023
Miguel K. VERIFIED CUSTOMER
Timely, organized and I was kept well informed about the process
9/12/2023
William W. VERIFIED CUSTOMER
Service was quick ans efficient. Patrick took good care of mr!
9/8/2023
Mark F. VERIFIED CUSTOMER
She is the best!
9/8/2023
Susanne B. VERIFIED CUSTOMER
Santa Maria Ford Lincoln has always been good to me. I appreciate Service Advisor, Patrick Peck. He always makes me feel special. Thank you.
9/8/2023
Susan W. VERIFIED CUSTOMER
Appreciated the convenience of the tech coming to us.
9/8/2023
Herber Aircraft. VERIFIED CUSTOMER
Great service!
9/8/2023
Laurie E. VERIFIED CUSTOMER
He was great. Knows what he is doing.
9/8/2023
Paula T. VERIFIED CUSTOMER
I always get the best service at the dealer
9/7/2023
Jeanine B. VERIFIED CUSTOMER
Had appointment. Told 2 hours for work to be completed. I came back and had to wait--took 5 hours for truck to be finished (driver side airbag replacement.) When Julian checked on when my truck would be ready (as I waited in customer waiting room,) he had to have a different mechanic finish work as first mechanic stopped work. I did not ask why first mechanic stopped work on my truck. Julian asked "did you see the line of cars when you arrived?" (At 9:30.) Why was I allowed to book an apt if the shop was too busy? What is the use of making an apt? Could all of this have happened because this was a non-paying procedure? (Re: recall on airbag.) I was calm and kind in my behavior with all staff. I feel disappointed with the way things were managed. I feel Julian works diligently to do his job professionally but things definitely were not managed properly. I will not be posting any comments on social media--I believe that is mean-spirited for people to do unless someone is injured or killed. This was just a matter of poor management... Peace to All, J.B, a fan of Ford vehicles
9/7/2023
Hector S. VERIFIED CUSTOMER
Julian's service was excelent
9/6/2023
Stephen L. VERIFIED CUSTOMER
Nice guy got car serviced in the time he said.Dealership was very busy after the Labor Day holiday but was a very smooth experience.
9/6/2023
Anthony C. VERIFIED CUSTOMER
Everything was as I expected, from check-in to final delivery of my car to my home. Superb service.
9/4/2023
Francisco P. VERIFIED CUSTOMER
Julian is very helpful and accommodating.
9/2/2023
Steve B. VERIFIED CUSTOMER
Patrick provided excellent customer service. Friendly and helped make sure we were able to pick up our vehicle on Wednesday since we were leaving for Phoenix early the next day.
Thank you
9/1/2023
Maria G. VERIFIED CUSTOMER
Thank you for the Great customer service I received. I will tell all my friends and family.