My advisor was fine. No problems. My only complaint is I booked the appointment a week ago can you have the advisors or people who verify your needs tell you what is “recommended” then so you can plan ahead rather than when you been or plan on waiting for the vehicle.
5/14/2026
Charles W. VERIFIED CUSTOMER
Paradise Chevrolet Cadillac has exceeded my expectation. Peter in the service department has always taken care of me. Thank you.
5/14/2026
Roberto M. VERIFIED CUSTOMER
Mike was very knowledgeable and amicable
5/14/2026
Roberto B. VERIFIED CUSTOMER
Shane is Top Notch????????
5/14/2026
Keith B. VERIFIED CUSTOMER
The work was done much faster than expected. I really like this dealership, especially the coffee and donuts. Also, everyone there are super nice.
5/13/2026
Traci Z. VERIFIED CUSTOMER
Only problem I had is that when it was time for pick up I was told it wouldn’t be ready until tomorrow morning. When they were told I needed my vehicle that day it was done in 20minutes. That shows consumers that we are not #1 in your eyes. Going home on time was first. Made me feel uncomfortable I am satisfied with my service overall I’m not satisfied with the sneaky dishonesty. My next service I may go to the dealership in Lake Elsinore. See how honest they are.
5/13/2026
Mengchhay H. VERIFIED CUSTOMER
Jon was very helpful and concerning. I appreciate his help very much.
5/13/2026
Bradley S. VERIFIED CUSTOMER
I’ve taken my truck to Paradise Chevrolet for service several times and the work and updates are always excellent, but on this visit there was an avoidable communication problem. My truck was finished and parked in the “completed” line but nobody let me know it was ready — I only discovered it when I walked outside. I appreciate the quality of the repairs and the team’s competence, but I would expect a quick call or text when a vehicle is complete so customers aren’t left waiting or surprised. I’ll continue to use Paradise Chevrolet for service because the work is solid, but please improve the final notification process.
5/13/2026
Jaime J. VERIFIED CUSTOMER
10/10 absolutely satisfied with all his help
5/13/2026
Robert M. VERIFIED CUSTOMER
We completely out of way to make sure everything was fixed and also even washed my truck
5/13/2026
Andy Q. VERIFIED CUSTOMER
Great experience with getting service done on my truck, Chris made the entire visit a pleasure, and provided white glove type customer service.
5/13/2026
Sheree D. VERIFIED CUSTOMER
Aubry was awesome! She came out and updated me on the status three times while I waited. She also made sure my concerns were checked in addition to my normal service.
5/12/2026
Theodore E. VERIFIED CUSTOMER
John is always professional, timely and makes sure that my vehicle is handled carefully.
5/12/2026
Maria R. VERIFIED CUSTOMER
Excellent service!
5/12/2026
Jesse R. VERIFIED CUSTOMER
Jose was great! Keeping me informed and answered my questions on extra things I might need. He was straight forward with his answers and advised those maintenance items are not need at this time given the current mileage.
5/12/2026
Parmanand S. VERIFIED CUSTOMER
Provide excellent service about my transmission repair.
5/11/2026
Suzanne B. VERIFIED CUSTOMER
James is a good person , efficient , Did his best to follow thru and up with a previous problem as well as the servicing needed this visit. He also assisted me with transportation to and from the dealership
In a timely manner.
5/11/2026
Steve H. VERIFIED CUSTOMER
Peter is very knowledgeable, thorough and pleasant to work with. I know my car is well taken care of.
5/11/2026
Eduardo A. VERIFIED CUSTOMER
Ted was very friendly and was willing to go above and beyond with any work that had to be very done !