Very prompt! Very clear on services and expectations.
3/18/2026
Brett C. VERIFIED CUSTOMER
I appreciate the thought and attention to detail into making sure my vehicle and I are being taken care of. James went above and beyond to help
3/18/2026
Sonia O. VERIFIED CUSTOMER
Chris went above and beyond to help me with my car. He has excellent customer service answer all my questions and concerns. Very happy and satisfied with his service
3/18/2026
Brian H. VERIFIED CUSTOMER
My wife advised the service advisor about a loose seat recliner handle on the rear driver side passenger seat. When compared to the opposite side identical seat (passenger side of the vehicle) the handle was significantly more snug and did not have extra play. She was later told that the handle was made this way and it was normal. Upon my personal inspection, within 5 minutes I observed there was a plastic cover which once removed revealed a T-15 torx bolt/screw that secured the handle in question. The bolt was noticeably loose and required a quick tightening. Very easy job but unfortunate to have my wife be given an incorrect answer about such a simple task which likely would have taken a technician 2 minutes to correct after spending 90,000 on a new Chevy Tahoe.
3/18/2026
Michael R. VERIFIED CUSTOMER
Mike is amazing!
3/18/2026
Rick K. VERIFIED CUSTOMER
Aubery Is always friendly and great to work with.
3/18/2026
Alexis C. VERIFIED CUSTOMER
Ted was absolutely phenomenal. After my truck was in service last year, I honestly felt completely pulled through the wringer — even with an extended warranty. It was such a frustrating experience that I almost didn’t bring my truck back this time. I’m so glad I did, because Ted completely changed my view.
From our very first conversation, we were on the same page about what was going on with my truck. When I mentioned I had an extended warranty, he immediately reassured me that he would get everything started and handle the warranty company — and he did exactly that. His communication was clear, consistent, and professional throughout the entire process, and he got the job done quickly.
His compassion, patience, and follow-through truly made all the difference and should not go unnoticed. Ted turned what I expected to be another stressful situation into a smooth and positive experience.
3/17/2026
David C. VERIFIED CUSTOMER
So far, so good.
3/17/2026
Teresa K. VERIFIED CUSTOMER
Jeffrey is the best service provider I have seen in the 24 years I have lived in Temecula area in regards to Paradise Chevrolet Cadillac.
3/17/2026
Steven T. VERIFIED CUSTOMER
Chris crushed it, as always. He’s professional and very understanding of time and scheduling
3/17/2026
Raymond S. VERIFIED CUSTOMER
Very professional and time efficient and they are on top of their work and communication.
3/17/2026
David G. VERIFIED CUSTOMER
Aubry was very helpful and informative throughout the process. She kept me up-to-date and completed my car earlier than promised, and the technician that worked on my car, I believe his name was Jake sent a really cool video of everything that he did showing the car and the inspection he completed. That’s very nice because in the past, I never really knew what was really happening behind the wizard’s curtain. Thank you
3/17/2026
Carlos F. VERIFIED CUSTOMER
Excellent Customer Service
3/16/2026
Eric S. VERIFIED CUSTOMER
Ted is tremendous to work with. I will always request to work with Ted. He was thoughtful and thorough.
3/16/2026
Al F. VERIFIED CUSTOMER
Ted was my supervisor. He was professional, courteous and helpful. He is an asset to paradise Chevrolet.
3/16/2026
Carletta S. VERIFIED CUSTOMER
Chris was great. He kept me in the loop as to what was going on with my car. I really liked the video inspection.
3/16/2026
G.A. West. VERIFIED CUSTOMER
Mr. Hunt has always taken care of my vehicles and has paid great attention to all of my concerns and needs for over 10 years. I recommend Jeffrey for his great service and great care in always treating myself like family and my vehicle like it is his personal vehicle.
3/16/2026
Juanita M. VERIFIED CUSTOMER
The service provided by Landyn was great. He was polite and professional. Service was fast and I was able to spend less than 2 hours.