It was an easy and thorough process from start to finish. All my questions were addressed and communication about my vehicle was provided throughout the day.
2/4/2026
Arturo D. VERIFIED CUSTOMER
Outstanding service
2/3/2026
Bobbie K. VERIFIED CUSTOMER
Thank you for the great communication and getting my car repaired quickly
2/3/2026
Mark D. VERIFIED CUSTOMER
The Service went great and was finished as promised
2/3/2026
Amanda W. VERIFIED CUSTOMER
Jose was amazing. Suggested what I needed and made sure th car was done on time- early in fact. I appreciated his communication on keeping me updated. Would absolutely request Jose next time.
2/3/2026
Larry K. VERIFIED CUSTOMER
The technician,Landyn, explained in detail what they would be doing. He also gave good advice on what was necessary and what was not. I really appreciated that conversation. He was very friendly yet professional and courteous. My vehicle was ready quickly. Thank you Paradise service department!
2/3/2026
Mary B. VERIFIED CUSTOMER
Always excellent service with Peter
2/2/2026
Francisco L. VERIFIED CUSTOMER
I'M VERY SATISFIED WITH THE LEVEL OF SERVICE Landyn.
2/1/2026
Stephen H. VERIFIED CUSTOMER
I was given an estimate of 1850 for tires, regular service and tire sensors. When I went to pick up my car after getting a call at 10:13, I had to wait like 20 minutes for you guys to figure out my paperwork because apparently the cost has gone up significantly.
You guys decided to put on my paperwork that you informed me via phone at 10:41 ama and I approved the adjustment to the estimate. This call never happened and actually no one told me the price had gone up. One of the cashiers gave me my paperwork and just told me the total.
That's A) illegal. And B) if you lied about that on my paperwork, what else did you lie about? Clearly there are new tires on my car, and the one pressure sensor that was out was actually changed. But I have no idea if you bothered to change the oil or do the other three. The only evidence I have that the work was done was a work order I know contains a falsehood.
I don't understand why none of the 4 people in the back talking about my paperwork cane out to talk to me at any point. It all feels very dishonest.
2/1/2026
Andrea D. VERIFIED CUSTOMER
Friendly staff , very satisfied with the customer service.
2/1/2026
Dennis W. VERIFIED CUSTOMER
Jon was very professional and communicated at every step. Very grateful for the level of service provided.
2/1/2026
Cynthia J. VERIFIED CUSTOMER
Aubry did a great job with listening and follow up with status of work. Doug Ritchie and team do an excellent job always, taking care of the customer. Very satisfied long term customer! Thank you
1/31/2026
Jose R. VERIFIED CUSTOMER
Paradise is always awesome!
1/31/2026
Shahnaz M. VERIFIED CUSTOMER
James was very attentive and got the job done with as little inconvenience to the customer as possible. Great service, knowledgeable service writer definitely an asset to the company.
1/31/2026
Jessica W. VERIFIED CUSTOMER
Ted was amazing!! He went above and beyond to get me an Uber when I forgot my license at home and couldn’t have a loaner vehicle. Thank you so much, Ted!!