Kept us in the loop and was courteous and professional
2/6/2026
Willie K. VERIFIED CUSTOMER
Jon Hernandez is amazing. He makes you feel like the car he is checking in to service is his very own. Very polite and attentive to my needs.
2/6/2026
Paul B. VERIFIED CUSTOMER
It took over 2 hours 15 minutes to get an oil change. This is the longest time that I have ever waited for this service since I bought the vehicle there in 2018. Not acceptable.
2/6/2026
Tiffany R. VERIFIED CUSTOMER
Chris and the staff did an outstanding job and kept me updated throughout.
2/6/2026
Julie H. VERIFIED CUSTOMER
Mike helped me out in a very bad situation. Timing was big and he came through. Worked out great. Car seems to be running good again. Thanks for all the good work.everyone there was very nice and helpful. Much appreciated.
2/6/2026
Nick C. VERIFIED CUSTOMER
Shane was great
2/6/2026
Robyn Ibarra. VERIFIED CUSTOMER
Always exceptional!
2/6/2026
Barbara R. VERIFIED CUSTOMER
Thank you for your service. I was completely satisfied with it.
2/5/2026
Steven G. VERIFIED CUSTOMER
Aubry did an exceptional job! She was friendly, knowledgeable and took great pride in her work.
2/5/2026
Matthew Y. VERIFIED CUSTOMER
He was amazing and helped me with every thing
2/5/2026
Tanya B. VERIFIED CUSTOMER
Thank you, very happy to have my car running in good condition.
2/5/2026
Mike S. VERIFIED CUSTOMER
Always a pleasure bringing my vehicle to Paradise because I know it's in good hands, and they get the job done right the first time.
2/5/2026
Melissa R. VERIFIED CUSTOMER
Ted is absolutely amazing! He makes you feel like family. With such great comfort and knowledge provided you are left with the feeling that your vehicle is an amazing hands. You feel heard and understood and it is greatly appreciate! Thank you Ted for always being great to us.
2/5/2026
Bmw Of. VERIFIED CUSTOMER
Always a pleasure
2/5/2026
Shyma A. VERIFIED CUSTOMER
Jeff is a star! He is very personable and easy to work ,with always going out of his way to explain the issue and help resolve it.5 stars all the way
2/5/2026
Hernando W. VERIFIED CUSTOMER
Thank you to Maddison very efficient and very polite.
2/4/2026
Rudy B. VERIFIED CUSTOMER
Good service ????
2/4/2026
Pascal L. VERIFIED CUSTOMER
Very helpful and understanding, no BS or upselling that you would expect out of a dealership. Super transparent and friendly, fair price and assessment given circumstances. Tried to do the appointment at "quality" chevy in Escondido and they were complete assholes. Ty and the service team were so easy and nice, night and day difference.
2/4/2026
Kaelin F. VERIFIED CUSTOMER
Ted Stark was great and I really appreciated his efforts in making me happy. I am extremely disappointed in my vehicle’s performance and the lack of accountability the dealership and Gm motors is taking to fix the issues. I have had this vehicle for two years and it seems to be nothing but a headache. Constant and loud brake squeaking is not to be considered normal. Shame on GM and Paradise
2/4/2026
Ethel H. VERIFIED CUSTOMER
Thank you all from start to finish Great experience ????