When I spoke to Michael about my frustration with my brand new vehicle having another issue with the same sensor/location he seemed to be defensive. I felt he was not hearing me but wanted to be right vs understanding that my new vehicle should not be having a repeat identical failure as he advised. I explained there has to be an underlying issue, not just a “ bad sensor,” I discussed how a brand new vehicle should not have these issues just a few months from purchasing it. The gentleman helping me seemed more annoyed that I had brought up these concerns and what I’d like to be done. I was right to find out it was not the sensor but a Ethernet cable. I am extremely unhappy purchasing a new 2025 vehicle with issues already.
2/12/2026
Jacob M. VERIFIED CUSTOMER
Aubry was great! Would highly recommend her to anyone
2/12/2026
Albert P. VERIFIED CUSTOMER
Ted and everyone have been great. Very helpful and excellent service
2/11/2026
Pravin K. VERIFIED CUSTOMER
It was really nice experience and solve my vehicle issues on time.
2/11/2026
John B. VERIFIED CUSTOMER
It was a simple oil change and tire rotation.
2/11/2026
Christopher C. VERIFIED CUSTOMER
Aubry was amazing and kept me updated throughout the entire service.
2/11/2026
David B. VERIFIED CUSTOMER
Went out of the way to ensure I was updated and a loaner once available equal to my mine!
2/11/2026
Commercial Roofing. VERIFIED CUSTOMER
I very much enjoyed meeting Aubry today. I felt welcomed, appreciated and my car service needs taken care of.
2/11/2026
Geovanny H. VERIFIED CUSTOMER
Awsome fast service thanks
2/11/2026
Zach R. VERIFIED CUSTOMER
Mike was great. Super knowledgeable when I brought the car in, really easy to work with, kept me updated through the whole process. I’ve actually never brought a car to a dealer for repairs before and I was super hesitant, but I’m now for sure coming back any time I need anything. Couldn’t be more satisfied with my experience.
2/11/2026
Alberto Z. VERIFIED CUSTOMER
James was very professional and helpful
2/11/2026
Michael W. VERIFIED CUSTOMER
Chris was awesome, he was a fantastic communicator and was very thorough and detailed. One of the best experiences I have had with a repair.
2/10/2026
Penelope G. VERIFIED CUSTOMER
Excellent service
2/10/2026
Pacific Utility. VERIFIED CUSTOMER
Super attentive and cour
2/10/2026
James C. VERIFIED CUSTOMER
Shane is very friendly and straightforward. That's why we drive over 30 miles each way for service.
Thanks Shane
2/10/2026
John L. VERIFIED CUSTOMER
Shane
He was very helpful in getting
my car in and out in a timely manner.
2/10/2026
Cheryl A. VERIFIED CUSTOMER
He was very helpful, patient and kind. I appreciated his knowledge and keeping me informed.
2/10/2026
Gary S. VERIFIED CUSTOMER
Ted is the best!
Give that man a raise!
2/10/2026
Thomas P. VERIFIED CUSTOMER
Ty took care of things soup to nuts, never had to worry about a thing.
2/10/2026
Victoria G. VERIFIED CUSTOMER
I was very pleased with the customer service from Chris. He was very informative about my vehicle and made sure to keep me updated on the status of my vehicle. I would highly recommend him to anyone that needed their vehicle serviced at Paradise service center.