Paradise Chevrolet Cadillac Auto Repair Service

I went in for my vehicle lane detection/ vehicle warning sensors as they were not working well at and believed it needed to be calibrated again. After diagnosing the vehicle I was told that I needed two new modules and that would cost me over $1300 + tax to replace them and calibration was not an option. I decided to pick up my vehicle and had to pay $255 diagnostic fee. I then took my vehicle to a different location and all that was needed was calibration and only cost me $399. I feel I was lied too and you guys tried to take advantage of us. I will never bring my vehicle back for service and will encourage others not to as well and share my story with them. Very unhappy.

Shane was great and fast service

Service was great. Communication was good.

I’ve been working with Chris Stilgebauer at Paradise Chevrolet for several years, and I want to make sure his work is recognized. He is the main reason I continue to bring my vehicle here. Chris has always been professional, knowledgeable, and reliable. He has helped me through multiple extended warranty items on my 2017 GMC Sierra Denali, in addition to routine maintenance visits, and he consistently makes the process easy to understand and stress-free. I trust that things will be handled correctly when I work with him, and that kind of consistency matters. He is also very accommodating with scheduling and communication, which makes a big difference with a busy schedule. During my most recent visit, Chris introduced me to his apprentice, Derek Williams, who performed the service work on my vehicle. Derek did an excellent job, along with the rest of the mechanical team. While I do not know all of their names, their work and professionalism are clearly reflected in the final result. It was also clear that Derek is being trained well and held to a high standard. I appreciate that Chris is taking the time to mentor and develop others while still maintaining a high level of service. I wanted to specifically recognize both Chris and Derek for their work. Experiences like this are why I continue to return to Paradise Chevrolet. Respectfully, Bryan S

Great service.

Ty was great. He looked up my appointment the day before and called me to reschedule so that he would have the time to properly and promptly get the approval from the extended warranty claim to fix a sensor on my vehicle. This saved me 2-3 days without my car. I am very pleased and I fully appreciate his effort.

Peter was absolutely awesome!

Ted was amazing no complaints about him. He was professional and helpful from the day I dropped off my car until I picked it up. I do have complaints about whoever schedules service appointments and they shouldn’t promise what they can’t keep. They assured me they’d have a Tahoe, Suburban or Traverse available for me the day I dropped off my car and thankfully Ted helped me out with a rental and lyft to hertz. The service schedulers need training.

Good service and fast

Did a great job fixing a frustrating situation

Jose has excellent customer care skills and again did a fantastic job.

This visit was actually from a previous service (prox one month ago), I knew I was due for a new set of tires here soon,,, So after that service review with Jon my tires were nearing a time to have them replaced,,,, at that moment the current tire promo was not released yet. So one month later I got my new set at a fantastic deal,,, great timing too. Thank you Paradise Chevrolet on the complete customer service support to mandate a full service to all customers new and long timers.

James was very knowledgeable and put things in terms i could understand as i don’t understand the car language. Painless, easy, in and out experience!

We will be happy to complete your survey as we received excellent service on our new vehicle!

The service and the knowledge of the representative was exceptional

Chris is the best service rep!!!

Excelente services very profecianal and good timing I will recoment to any one five star services

Jeff is great!

Aubry showed both courteous and professionalism while writing up the service agreement. After the service had been completed she pointed out future service needs we might want to maintain the vehicle.

Great communication about the truck and service timing. They found I had a rear differential leak and were able to get it fixed same day.