Excellent Seevice by Mr. Hugo Esquivel. He is very accommodating and politely answering my question n concerns.
8/14/2021
Alma C. VERIFIED CUSTOMER
Very good attention and service. Osvaldo Godoy is a very professional and nice people
8/14/2021
Kenny N. VERIFIED CUSTOMER
No car wash for both 5,000 and 10,000 check up. Disappointed.
8/14/2021
Josie P. VERIFIED CUSTOMER
After I got a text that my car was ready it took almost a hour before my car was released to me
8/14/2021
Priscilla F. VERIFIED CUSTOMER
Very long wait not enough help there. Called back on Friday the 13th to see who could answer in the service department a repair question that they said it needed called three times could not get anyone to answer got a lady to answer do not know her name she hung up on me after 10 minutes so I called back again the girl that answered the phones put me on hold for another 10 minutes horrible service over there!!
8/13/2021
Jerry A. VERIFIED CUSTOMER
Only issue I have, it took 2 loooonnnggg hours for a simple 5000 mile service to top off fluids and rotate tires, also which does not include oil change.
8/13/2021
Lawrence M. VERIFIED CUSTOMER
I have been a client of
Claremont Toyota for many years. Keep up the good work!
8/13/2021
Helen R. VERIFIED CUSTOMER
I’m satisfied on the Service of Luis Macias. Job well done.Sorry for the delay of my survey.Thank you.
8/13/2021
Leta R. VERIFIED CUSTOMER
Unfortunately, Jeremy was off, he did not alert anyone that I was coming back. Olive looked at yesterday's paperwork and did not give me new paperwork. After waiting for awhile I went to her and asked about time and price. She said $199 more. I told her the paperwork said 140.88 upon installation. She said they would honor that but the poor recognition would lose money. Do all techs independent not salaried? I was really taken aback to be accused of taking someone's pay. I spent 3 days getting my gas cover to open but the last day was very long and unpleasant.
8/13/2021
Aihua Z. VERIFIED CUSTOMER
Everything is wonderful?
8/13/2021
Darlene M. VERIFIED CUSTOMER
N/a
8/13/2021
Oscar C. VERIFIED CUSTOMER
Good customer service
8/13/2021
Catherine P. VERIFIED CUSTOMER
I could see a lot of changes have been
Made.it seems much more efficient. Michael was great
8/13/2021
Elsie S. VERIFIED CUSTOMER
Poor service called Thursday 8/12/21 no one wanted to help the status of a tire replacement that was ordered 8/10/21
8/13/2021
**** R. VERIFIED CUSTOMER
Candace was very thorough with everything. She explained the whole process very well and was great on giving me updates. she made the whole process very easy. Her positive attitude was greatly appreciated. I’ll be returning again for sure.
8/13/2021
Carmen B. VERIFIED CUSTOMER
Olivia Pratt Is ABSOLUTELY AMAZING
8/13/2021
Kevin S. VERIFIED CUSTOMER
Very responsive and friendly!
8/13/2021
Armando H. VERIFIED CUSTOMER
Michael Lopez was very professional, courteous, listened very well and was very responsive to my questions.
8/13/2021
Sue-Ann S. VERIFIED CUSTOMER
The text did not open. I never received a phone call after no response. Then when I was told the other repairs needed it was too late to do that day. We could not leave it. We have limited data off to bring the car. I miss the old service we use to get. We will no longer be a customer there. After many years.