Very friendly allway, make you feel your family number
8/18/2021
Josie P. VERIFIED CUSTOMER
My appointment was at 10am and I noticed other cars coming in after me were taken in first.
8/18/2021
Mark W. VERIFIED CUSTOMER
Thank you, Candace.
8/17/2021
Xuan C. VERIFIED CUSTOMER
We would like to continue seeing your nice job
8/17/2021
Christain N. VERIFIED CUSTOMER
Thanks for the quality of your service.
8/17/2021
Dewiyani D. VERIFIED CUSTOMER
Thank you
8/17/2021
Jeffrey P. VERIFIED CUSTOMER
The specific servicing of my vehicle was fine. My only disappointment was that it took quite a while waiting on my car to be driven to me for puck-up, once I paid my bill. While I was waiting g several minutes, at least 3 other customers who settled their bills before me, were still waiting on their cars also. More car delivery "runners" are needed.
8/17/2021
Salvador B. VERIFIED CUSTOMER
After being recommended to include a tire rotation with my oil change service, 3.5 hours later, I was contacted to pick up my service completed vehicle only to find out my paid for recommended tire rotation did not happen. How does a Toyota mechanic type in a tire rotation on my ticket along with other statistics without ever even doing the service? How do I continue to have trust in Claremont Toyota after that ? Or even recommend to others a trustworthy experience… I will say a gentleman whom I reported this lack to immediately had it corrected, for that I am grateful.
8/17/2021
Stephanie A. VERIFIED CUSTOMER
The reason that Claremont Toyota has my business is Scott Zalibra. He has great customer service that always makes sure that I get treated very well. He treats me like family and honest and trustworthy. I had bad experience but he took care of it and I know I am well in his hands. I pay dealership prices because of his customer service
8/17/2021
Mary F. VERIFIED CUSTOMER
I completed the survey just now. Ms. Pratt was excellent!
8/16/2021
Peter C. VERIFIED CUSTOMER
Thanks!
8/16/2021
Julieta D. VERIFIED CUSTOMER
Thanks for the being nice with me thanks
8/16/2021
Sean M. VERIFIED CUSTOMER
Michael did all he could and deserves praise however, the service management would not authorize a warranty repair to the instrument panel glass. Two running cracks have developed from behind the molding and are clearly manufacturer defects they should be covered under warranty without hesitation for a 6 month old $60,000 vehicle. I'm very disappointed in they're handling of my issue. Mic6is continuing to go up the ladder to get my issue fixed.
8/16/2021
Michael H. VERIFIED CUSTOMER
Just the wait was long. That's it.
8/16/2021
John Viray. VERIFIED CUSTOMER
Great customer service!
8/16/2021
Javier T. VERIFIED CUSTOMER
Completely satisfied with the excellent service
8/15/2021
Saul G. VERIFIED CUSTOMER
Not sure what’s done on the 5k maintenance but had they checked my tires they would have noticed 3 of my tires were low. The low pressure light came on a few days after my car was serviced. It’s a new car, I get that there was not much to do in terms of maintenance but still. I’m mostly annoyed that I wasted 2 hours of my day and nothing was really done to my car. So, I’m happy with the service writer, not so much with the tech.
8/15/2021
Loretta W. VERIFIED CUSTOMER
Still doing what I mentioned was happening. While stopping on uneven surfaces there is a loud audible sound that seems to be coming from the under carriage on the right side, in the center. Sounds like a rubbing sort of sound. The other was that when I place vehicle in park or reverse sometimes the radio shuts off.
8/15/2021
Rosa P. VERIFIED CUSTOMER
Scott is great! He is always friendly, efficient and helpful.