My mom and I had an appointment at 1:45 and we waited for 1 hour before some one came to help us, while 8 cars that came after us got helped out and their cars got moved to service shop, until I got out of my car and asked what's going on, one service guy said that they forgot about us, that our service advisor did not come out to check on us.
6/24/2021
Allan C. VERIFIED CUSTOMER
Scott provided excellent customer service during my visit. Thank you.
6/24/2021
Miguel P. VERIFIED CUSTOMER
Luis es muy profesional y cortes, escucha y contesta todas las preguntas acerca del servicio k se le hará al vehículo, SABE MUY BIEN SU TRABAJO, CONTINUAREMOS USANDO LOS SERVICIO DE CLAREMONT TOYOTA.
6/24/2021
Richard M. VERIFIED CUSTOMER
Olivia did a great job. One on my best experiences there.
6/24/2021
Shonell G. VERIFIED CUSTOMER
Thanks!
6/24/2021
Bell J. VERIFIED CUSTOMER
Very easy and painless process for the recall fix, luckily I live close by and it was even easier. Very professional staff, and they got the job done.
6/23/2021
Ronnie S. VERIFIED CUSTOMER
I was very pleased with Phillip Tarin in the service department. I was unhappy about having to return twice to get the service completed. I was also unhappy that the shuttle home was stopped. I do not use Lyft nor Uber.
6/23/2021
Darlene B. VERIFIED CUSTOMER
Juanita was very professional and took care of me. I will definitely be back because of her.
6/23/2021
Edgar P. VERIFIED CUSTOMER
Thank you.
6/23/2021
Dennis B. VERIFIED CUSTOMER
I am not a fan that Toyota didn’t let me know that iOS update required me to purchase new iPad and iPhone to continue to work with Toyota Connect service. That seems to be a lack of support for we the consumer. This should be a legal requirement for failure to warn. I may seek council for this!
6/23/2021
Benjamin S. VERIFIED CUSTOMER
Luis was professional, knowledgeable, and friendly.
Please give him a raise so that he can teach others how to treat customers.
6/23/2021
Guillermo A. VERIFIED CUSTOMER
We’ve been a loyal Toyota Claremont Customer for years! But we have never experienced such amazing service until we met Olivia Pratt. She’s absolutely phenomenal! She made us feel welcomed & fully satisfied. We will continue to be coming back & making sure we schedule our vehicle services with her! Thank you Olivia, your work ethic & hospitality did not go unnoticed.
6/23/2021
Colleen O. VERIFIED CUSTOMER
Scott is awesome!!
6/23/2021
Susie M. VERIFIED CUSTOMER
Awesome experience
6/23/2021
Darlene H. VERIFIED CUSTOMER
Great staff , Great service
6/23/2021
Edgar R. VERIFIED CUSTOMER
Thank you!
6/23/2021
Omar R. VERIFIED CUSTOMER
Luis was definitely helpful and attentive. Appreciate his service.
6/23/2021
Taiyeb A. VERIFIED CUSTOMER
Trust worthy job done.
6/23/2021
Vilma R. VERIFIED CUSTOMER
It didn’t take to long today.
6/23/2021
Jerry W. VERIFIED CUSTOMER
Candace is the absolute best. She is professional, friendly, thorough, & has excellent customer service skills. She needs to be commended.