Scott was very helpful and he answered all my questions.
6/18/2021
Ismael S. VERIFIED CUSTOMER
I was very disappointed. I merely went to get a battery replaced and was delivered my vehicle with no dash lights . I reported this to your Service manager (mr sanchez) but quickly dismissed it as pure chance . I have purchased two cars from your facility and now I will take my business somewhere else. I will need my vehicle repaired.
6/18/2021
Mary S. VERIFIED CUSTOMER
I had informed Scott that part of the service I wanted was an oil change, but he let me know that I still had 5,000 miles to go before it needed to be done. So, in that respect, he saved me money! Always great working with him.
6/18/2021
Lupe A. VERIFIED CUSTOMER
I have my car serviced at Claremont because of Bert's superb service.
6/18/2021
Henry M. VERIFIED CUSTOMER
Good customer service and everyone was very polite.
6/18/2021
Harold O. VERIFIED CUSTOMER
Phil is the best. Very friendly and most professional. It is always a pleasure for me to work with Phil.
6/18/2021
Jefferey J. VERIFIED CUSTOMER
You guys rock compared to John Elways Toyota in Ontario California because you seemed to be customer driven instead of being treated like a monetary delivery system.
6/18/2021
Jessica R. VERIFIED CUSTOMER
It was a wonderful experience overall!! Everyone was so friendly and made me feel right at home since I just moved here from a different city, I feel so welcomed and will coming back for all my services! Since I live only 10 minutes away! Thank you Scott you are the best!!! Everyone had smiles even behind there masks!! I love the environment here!
6/18/2021
Denise G. VERIFIED CUSTOMER
Scott was amazing, very great customer service.
6/18/2021
Jemima G. VERIFIED CUSTOMER
Very respectful and helpful!
6/18/2021
Jawid K. VERIFIED CUSTOMER
Good Service and I like it.
6/18/2021
Jerry V. VERIFIED CUSTOMER
I did not know anything about changing oil between conventional vs synthetic oils that 5000 miles for conventional and 10000 for the synthetic ones if i should have known i would not have to travel that ling till the next change hopefully advised mow customer about it in he future would nice thanks
6/18/2021
Diana R. VERIFIED CUSTOMER
Appreciate the website appointment option & early drop off service.
6/17/2021
Nicolasa C. VERIFIED CUSTOMER
He is always very attentive and concern about my needs and vehicle concerns.
6/17/2021
Melissa A. VERIFIED CUSTOMER
The appointment was done . Two weeks in advance give a reminder, give the direction of what i needed. And still was not done. Waited another hour for the concern finally addressed . And maid to feel like I didn’t communicate enough .
I was at fault for not having written on paper work. Wheel lock missing from the last time it was serviced at Claremont Toyota.. I have three new vehicles that I get service regularly . They didn’t even offer a complementary car wash on any of my vehicles..????????????
6/17/2021
Peter L. VERIFIED CUSTOMER
Very satisfy my Toyota Sienna is running better than before thanks
6/17/2021
Herb F. VERIFIED CUSTOMER
See you again, Jeremy
6/17/2021
Brandee A. VERIFIED CUSTOMER
She was great. Got my car out to me so I could pick up my kiddo from school.
6/17/2021
Carlos M. VERIFIED CUSTOMER
Juanita was not nice, and when we said no to the 100,000 mile service because we were not prepared. She totally changed , she had me sign she got up and left. I don’t think I will come back to Clairmont Toyota, I will rather pay for my oil change at another Toyota.