Thank you Josue for your patience & explaining what needed to be done with my car! Keep up with the great service!!!
9/12/2024
Ashley . VERIFIED CUSTOMER
It took 5 hours to change the oil in my car. I was told it would be 3 hours. This is an unacceptable amount of time to do something that other places can do in 15 minutes. 5 hours is just ridiculous when I scheduled an appointment. I should have been told when scheduling that you were too busy to help me in a reasonable amount of time.
9/12/2024
Susan A. VERIFIED CUSTOMER
Good communication skills. He was very polite!
9/12/2024
Ara M. VERIFIED CUSTOMER
Very welcoming staff. Updated me on all my requests and returned vehicle in time. One of the main reasons I drive a VW is because of the service quality.
9/12/2024
Duncan O. VERIFIED CUSTOMER
My service advisor rocked he was excellent
9/12/2024
Neda M. VERIFIED CUSTOMER
Jimmy took great care of me! He’s always so helpful and he checked on me while I waited for my car to be ready - which didn’t take too long at all. Big shout out to Jimmy for being the best :)
9/11/2024
Anthony B. VERIFIED CUSTOMER
Appreciated Renato squeezing us in as a walk in. We were able to finish up within a few hours rather than a few days, like he said it could normally take. He knew I was concerned about my daughter having to take care of it herself, and wanted my anxiety eased.
9/11/2024
Nadia M. VERIFIED CUSTOMER
Rigo was great! Very helpful and made my experience smooth, easy, and quick!
9/11/2024
Tushar P. VERIFIED CUSTOMER
Awesome advisor
9/11/2024
Natasha Z. VERIFIED CUSTOMER
I got very good service
9/11/2024
Suri A. VERIFIED CUSTOMER
I had an excellent experience and they fixed my tire really quickly even it's so hot today thank you so much I really appreciate it
9/10/2024
Charlene T. VERIFIED CUSTOMER
Part is on back-order for a month. What's up with this nonsense?
9/9/2024
Alissa F. VERIFIED CUSTOMER
Thank you for the quick and friendly service!
9/9/2024
David R. VERIFIED CUSTOMER
Good communication and an overall easy experience. Thank you!
9/9/2024
Iren A. VERIFIED CUSTOMER
Thanks for your service. Thanks for caring.
Good job!
9/8/2024
Lynette B. VERIFIED CUSTOMER
Came in on a Saturday, with an appointment at the earliest time. I was told my transmission fluid change would take roughly until 11-12. But the master tech was in early and able to start on my car right away. So I got out of there at 9:30am, which was amazing since ai had a packed schedule today.
9/8/2024
Brian O. VERIFIED CUSTOMER
Renato is an excellent service representative. He did an excellent job in making me feel that my vehicle was in good hands.
9/8/2024
Matthew L. VERIFIED CUSTOMER
He was a pleasure to work with and went above and beyond to make sure all our concerns were addressed
9/8/2024
Susan P. VERIFIED CUSTOMER
Quick and professional
9/8/2024
Brian K. VERIFIED CUSTOMER
Josue was great. Very professional and efficient and took care of getting my Jetta back to me before my requested time.