Mr. Brucks is very helpful and friendly. He makes sure I’m updated on the progress of my vehicle and wait time and is transparent about pricing and makes good recommendations. Five stars. .
1/26/2021
Diane H. VERIFIED CUSTOMER
Great!!!
1/26/2021
Cuong P. VERIFIED CUSTOMER
Very good service, thank you
1/26/2021
Abbass K. VERIFIED CUSTOMER
Tom was great. He explained everything so I understood the issues. Excellent custsvc person.
1/25/2021
Lori J. VERIFIED CUSTOMER
Thomas is always very professional and responsive to detail shared by the customer. I appreciate him and the team at Norm Reeve’s VW.
1/24/2021
Astrid D. VERIFIED CUSTOMER
You guys were PHENOMENAL! 5/5
1/24/2021
Jennifer V. VERIFIED CUSTOMER
Thomas Brucks always provides me with excellent customer service. He is the reason I have been a returning customer for almost 10 years now
1/24/2021
Romee D. VERIFIED CUSTOMER
Tom is very thorough and just wonderful
1/23/2021
Tyler S. VERIFIED CUSTOMER
I have worked with Raul several times in the last year and have always had a great experience.
1/23/2021
Saydi F. VERIFIED CUSTOMER
Thank you for your great customer service!
1/23/2021
Perry B. VERIFIED CUSTOMER
Tom is the best
1/23/2021
Michael C. VERIFIED CUSTOMER
Everything was great
1/22/2021
Louis B. VERIFIED CUSTOMER
Keep up the good work
1/21/2021
Aaron B. VERIFIED CUSTOMER
The problem was not resolved. All cds are in error, unless you take them out and insert. I have pictures. Raul seemed rushed. My son explained the problem, which has existed since the car was purchased. It is not fixed.
1/21/2021
Michael K. VERIFIED CUSTOMER
None
1/21/2021
Alejandro L. VERIFIED CUSTOMER
Mr Escamilla is a very professional, courteous and knowledgeable person!! First time at this service center and I’m totally satisfied.
1/21/2021
Jerome F. VERIFIED CUSTOMER
Thomas was courteous and professional. He asked if I needed the WiFi password, which was a considerate touch that I don't see that often.
1/21/2021
Breanna W. VERIFIED CUSTOMER
Tom was super helpful & professional. He kept me updated at all stages while my car was being serviced. I appreciate his friendly attitude & how knowledgeable he was regarding all aspects of my vehicle. I will definitely bring my car back to him in the future. Thank you!