I had an excellent experience re: the service of my VW Atlas and Thomas answered all my questions.
3/25/2021
Marlene W. VERIFIED CUSTOMER
I have been dealing with this dealership for 10 years and never been disappointed with them ever. Tom in the service department is one of the best and Robert in sales also will do anything to help no matter what . You have a number of staff that make you feel like you are special. I would and do recommend friends to your dealership.
3/25/2021
Jose A. VERIFIED CUSTOMER
Raul and the team did an excellent job today, responsive and professional and thorough.
3/25/2021
Richard K. VERIFIED CUSTOMER
Thomas is very pleasant to work with, professional and even waited for me after hours since i was running late.
3/25/2021
Megan S. VERIFIED CUSTOMER
Thomas was a champ on Saturday. It was SO busy and there were multiple customers waiting. He kept his cool and was still super friendly and helpful to everyone. He worked quickly and effectively.
3/24/2021
Edward L. VERIFIED CUSTOMER
Ok
3/24/2021
Courtland T. VERIFIED CUSTOMER
5 stars, very nice!
3/24/2021
Konstantinos S. VERIFIED CUSTOMER
Raul ensured my vehicle was ready on time and coordinated a courtesy ride for me in now time!!
Thanks :))
3/24/2021
Lynn M. VERIFIED CUSTOMER
I’ve done all of my service repairs at your dealership plus I bought the Jetta there 2010
3/24/2021
Michael B. VERIFIED CUSTOMER
I have always received excellent customer service from the folks in the service department at Norm Reeves Volkswagen. Raul who helped me today and did a wonderful job of keeping me informed of the progress of my 20,000 mile vehicle maintenance. I worked with both Raul and Tom Brock before and both have just been absolutely outstanding service folks. I do an always recommend Norm Reeves Volkswagen service Department to any and all of my friends and acquaintances
3/24/2021
Lauren M. VERIFIED CUSTOMER
I was told to replace a tire for $170. After taking it to a tire shop, they told me they were brand new tires and I was scammed. Turning my car in in August and not doing another lease here. Not the first time I’ve had a problem!
3/23/2021
Graham H. VERIFIED CUSTOMER
Thomas was enthusiastic, thorough, and helpful when helping me understand what an inspection notice entailed. Next time I need a service, I know he’s the right guy to call.
3/23/2021
Tanya S. VERIFIED CUSTOMER
Thank you for helping us out T(h)om
3/23/2021
Emily D. VERIFIED CUSTOMER
Thomas delivers consistent excellent customer service. Thank you so much!!
3/23/2021
Emre Kagan. VERIFIED CUSTOMER
I was without a car for 2 days
3/22/2021
Fred F. VERIFIED CUSTOMER
.
3/21/2021
Suzanne R. VERIFIED CUSTOMER
Raul was fast, efficient and super curtesy. Keep up the good work!
3/21/2021
Robert E. VERIFIED CUSTOMER
Terrible service both visits.
3/21/2021
Jill S. VERIFIED CUSTOMER
Yes
3/21/2021
Albert &. VERIFIED CUSTOMER
Thank you Raul, again > exceptional customer service,
appreciate your assistance w/our Atlas.