Great service as always Jimmy is a pleasure to work with as always
3/6/2025
Dezri A. VERIFIED CUSTOMER
Rigoberto was very nice. He provided knowledge in his area of expertise and he made the overall experience a great one!
Note- I did call before I went and the person I spoke with was not so accommodating and I found out that he did not provide me with accurate information and it seemed intentional. Glad ai didn’t have to deal with him when I went in. GRATEFUL FOR RIGOBERTO!! :)
3/6/2025
Douglas E. VERIFIED CUSTOMER
Renato did his best to get me into the dealership, fix the car, and return it to me quickly.
3/5/2025
Junichi T. VERIFIED CUSTOMER
I appreciated the speed and maintenance advice, and good communication.
3/5/2025
Carol S. VERIFIED CUSTOMER
Rigoberto provided excellent customer service. He explained the process needed for diagnosing the issue with my vehicle. He followed up as promised. I appreciate him keeping me updayed on the progress .
3/5/2025
Barbara W. VERIFIED CUSTOMER
RENATO IS TERRIFIC, HE HAS GREAT SKILLS IN Making a customer feel like their home.....
3/5/2025
Roh K. VERIFIED CUSTOMER
Really appreciate the immediate service done while I waited a very short time
3/5/2025
Trevor D. VERIFIED CUSTOMER
Great service, great communication
3/4/2025
Cj M. VERIFIED CUSTOMER
Would be willing to pay more for a service is a floor clean and/or outside wash was offered
3/4/2025
Rohgean L. VERIFIED CUSTOMER
Rigo is always very helpful whenever we bring our vehicle for service. Thank you!
3/4/2025
Roland D. VERIFIED CUSTOMER
Thank you very much for all your work to ensure that my vehicle was ready to go on Friday.
3/3/2025
Jan R. VERIFIED CUSTOMER
They got me right in with no apt. And had my car done within 24 hours. Everyone was super nice and helpful
3/3/2025
Carlos C. VERIFIED CUSTOMER
Great service from Renato
3/2/2025
Chelsea B. VERIFIED CUSTOMER
He was very helpful and very kind and I appreciated it. Thank you.
3/2/2025
Taylor M. VERIFIED CUSTOMER
Jimmy is an exceptional guy and went above and beyond to make sure I was taken care of. I couldn’t have had a better experience. You’re the man Jimmy thank you
3/2/2025
Andrew D. VERIFIED CUSTOMER
Thank you!
3/2/2025
Alison N. VERIFIED CUSTOMER
We have gotten both of our cars serviced since purchasing them at Norm Reeves Volkswagen. Always great service. On this visit Jimmy **** very efficient in checking us in and going over our service records to schedule what was needed. He also made a timely call back with an update. Unfortunately our Passat had a damaged radiator and would require a replacement. We decided to leave the car overnight and they were able to install a replacement the next day. Although the final cost for everything was significant we know the job was done by qualified technicians and factory parts. Thanks to Jimmy and Norm Reeves.
3/1/2025
David M. VERIFIED CUSTOMER
Renato provided an outstanding service for me. Thank you, Renato.
3/1/2025
Sylvia M. VERIFIED CUSTOMER
1 item not resolved
3/1/2025
Edmund L. VERIFIED CUSTOMER
The norm reeves service team led by jimmy exceeded my expectations.