They said they checked and rotated the tires but the tires were not properly pressured correctly.My wife saw a indicator light showing low pressure on several tires.Makes me wonder if the work listed on the work order was done.
10/20/2020
Jan S. VERIFIED CUSTOMER
Gary was very helpful.
10/18/2020
Neha M. VERIFIED CUSTOMER
Very nice.
10/18/2020
Sara R. VERIFIED CUSTOMER
We were very happy to know that Rydell is part of your customer service interface. He was very helpful and attentive to our needs. That is what I call great service.
10/18/2020
Isabel B. VERIFIED CUSTOMER
Excellent customer service by Cameron Monzon
10/18/2020
Jonathan D. VERIFIED CUSTOMER
Very professional and courteous.
10/18/2020
Jenalyn P. VERIFIED CUSTOMER
Cindy was very patient with my concerns. Worked with me from my first call. Even got me a loaner car. She communicated with me throughout the day with the updates on my car. She was very helpful.
I appreciate her thoughtfulness.
Jena Pimentel
10/18/2020
Mark D. VERIFIED CUSTOMER
Great service like always!
10/18/2020
Joshua T. VERIFIED CUSTOMER
Ivan Cruz was a huge help for me he couldn’t have been more nice and helpful with helping me with this stressful situating he alone made me want to make this my new go to dealership
10/18/2020
Michelle P. VERIFIED CUSTOMER
Daniel was friendly and helpful! He made the experience quick and easy and I was promptly alerted when my vehicles service was finished
10/18/2020
Jenny Katherine. VERIFIED CUSTOMER
Excellent customer service.
10/18/2020
Kathleen B. VERIFIED CUSTOMER
Heman of Norm Reeves Hyundai Cerritos is the best service writer. He listens intently and asks all the right questions. 5 star service.
10/18/2020
Rigoberto S. VERIFIED CUSTOMER
Great service! Ivan Cruz was of great help and very knowledgeable, thank you!!
10/18/2020
Cheri R. VERIFIED CUSTOMER
I will be glad to respond
10/18/2020
Roman C. VERIFIED CUSTOMER
Cindy was very friendly and professional... thank you again
10/18/2020
Sandy T. VERIFIED CUSTOMER
Tony was great and courteous
10/18/2020
Christian P. VERIFIED CUSTOMER
The service was quick and Raymond was excellent!
10/18/2020
Cristina M. VERIFIED CUSTOMER
Hello,
I took my car for repairs. Raymond Quintero my Ford service advisor took care of everything. Raymond is courteous, professional, and attentive. Thank You Very Much Raymond Quintero & Norm Reeves Ford. Have a Great Day!
10/17/2020
Eyvette B. VERIFIED CUSTOMER
Gary was very nice and tried to help me any way he could.
10/17/2020
Armando A. VERIFIED CUSTOMER
Always a pleasure going in for service. Raymond was was very helpful and kept in touch with me with updates about my car.