I continued to get text messages updating me on my car’s status after I had already picked up the car. It was the next two days after I had already had my car.
10/24/2020
Daisy L. VERIFIED CUSTOMER
Fast and awesome customer service
10/24/2020
Timothy H. VERIFIED CUSTOMER
Excellent service
10/24/2020
Caryn K. VERIFIED CUSTOMER
They were quick and pleasant
10/24/2020
Tammie . VERIFIED CUSTOMER
Great job today. Quick service dropping off and complete quickly.
10/24/2020
Nancy R. VERIFIED CUSTOMER
Great customer service, I look forward to going back
10/24/2020
Tasha F. VERIFIED CUSTOMER
Hemen was very patient, informative, and professional through my entire of getting my car fixed. He made sure to update me whenever there was new news about my car and I appreciate that. He was very helpful, and now a days it’s very hard to find someone with exceptional customer service! Thank you so much Hemen and Gary for always do a great job with my car.
10/24/2020
Priyanka P. VERIFIED CUSTOMER
Ivan was great! Car was serviced and ready for me. I appreciated the car wash!
10/24/2020
Victoria M. VERIFIED CUSTOMER
Great service
10/23/2020
Manal M. VERIFIED CUSTOMER
Thank you for good service!
10/23/2020
Oscar M. VERIFIED CUSTOMER
Very fast and professional servise.
10/23/2020
Jose R. VERIFIED CUSTOMER
Yes
10/23/2020
Victor C. VERIFIED CUSTOMER
Kind people who are doing well with everyone nssds.
10/23/2020
Adrian M. VERIFIED CUSTOMER
He called to inform me of additional problems so I could give him the go ahead to fix the problems in a timely manner. Extra star for the car wash, he knows his job.
10/23/2020
Crystal G. VERIFIED CUSTOMER
Not satisfied in the outcome of my vehicle. But I am extremely satisfied and am 100% thankful for the best customer service I received from Ivan Cruz from norms reeves ford service center. He was helpful and extremely attentive. He deserves a 5 star rating for his customer service. Thank you Ivan
10/23/2020
Eileen M. VERIFIED CUSTOMER
Cindy was considerate, professional, respectful and honest!! It was a great experience at Norm Reeves for me!
10/23/2020
Alice W. VERIFIED CUSTOMER
I always have a wonderful experience at Norm Reeves Ford/Lincoln Service Dept. I’m always so impressed by the whole team ! I will always bring my car to them and also recommend them to family and friends! Thanks Norm Reeves for making me always feel special!
10/23/2020
Jose G. VERIFIED CUSTOMER
Rafael has great customer service
10/23/2020
Ruth V. VERIFIED CUSTOMER
Raidel was very helpful and took the time to check and explain what needed to be serviced on the vehicle. He keep me updated at all times and had my vehicle ready sooner than the expected time.
10/23/2020
Richard T. VERIFIED CUSTOMER
Hemanshu went above and beyond he was very knowledgeable. And I wil be coming back for my cars needs because of him