Daniel
He treat me with the best time and good service
I thanks for being good
11/6/2020
Thanaa M. VERIFIED CUSTOMER
He is well understandable of helping the customer need
11/6/2020
Jerry M. VERIFIED CUSTOMER
I am completely satisfied with the service that Ivan Cruz did and went the extra mile to make sure that my car was clean.
11/6/2020
Michael B. VERIFIED CUSTOMER
Great Job Norm Reeves Team!
11/6/2020
Chad M. VERIFIED CUSTOMER
Thank you
11/6/2020
Richard H. VERIFIED CUSTOMER
Daniel exceeded my expectations in every way.
11/6/2020
Leslye L. VERIFIED CUSTOMER
A job very well done....he was very courteous & made sure he covered all bases....his people skills were right on the dot...excellent excellent service....
11/6/2020
Annette B. VERIFIED CUSTOMER
Gary was very attentive and professional.
11/5/2020
Whitney B. VERIFIED CUSTOMER
Rafael did a great job getting my 2020 Explorer serviced quickly and went above and beyond to get it done.
11/5/2020
Benjamin R. VERIFIED CUSTOMER
He was extremely helpful and courteous throughout the entire experience. I will be back.
11/5/2020
Karen G. VERIFIED CUSTOMER
I am so Happy that you have Jose Torres on your team! He is a very respectful person and with a lot of patience , knowledge and understanding my concerns. In all of the times that I have gone to other dealers I haven’t met anyone like Jose Torres. I look forward to always going to your dealer for anything in the future that my car needs. Thank you! And I hope he gets a promotion excellent job Jose????
11/5/2020
Michael D. VERIFIED CUSTOMER
Waited 2 hours to get my vehicle after paying for oil change. This is not the first time this has happened. Very very bad service.
11/5/2020
Lourdes W. VERIFIED CUSTOMER
The consultant was professional, informative and very helpful. I just wish the maintenance cost were more affordable.
11/5/2020
Elizabeth G. VERIFIED CUSTOMER
No communication... warranty is full of it... don’t understand why is it that I have to pay 150 twice for a electrical problem... because my airbag sensor , windshield wipers are off the headlight is off the turn signal is off so now I have to pay 300 dollars because is two different components...what a scam....that’s a car dealership for you....
11/5/2020
Margaret B. VERIFIED CUSTOMER
I got lost and was late for my appointment. I called and rescheduled my appointment. However, I was able to figure out where I was and drove to directly to your place. The day before I had a procedure done for skin cancer and found out I have a bone spur on my heel. I had this on my mind and I was angry with myself for getting lost. Mr. Ybarra was VERY PATIENCE and UNDERSTANDING. He told me that I didn't need to come back later, they can do it now. His respect and calm manner gave me a sense that everything is going to be alright. He set the tone for the rest of my day. Thank you very much Mr. Ybsrra.
11/5/2020
Johanna A. VERIFIED CUSTOMER
Made an adjustment/correction to the final bill without hassle
11/4/2020
Angela S. VERIFIED CUSTOMER
Mr. torres was a very nice and courteous and honest service member, that I have deal with.
11/4/2020
Yelitza A. VERIFIED CUSTOMER
Great service ! Will be back with Tony !
11/4/2020
Sharun C. VERIFIED CUSTOMER
Very courteous explained everything to me. Ivan Cruz was so polite cannot thank him and his team enough.