Very courteous explained everything to me. Ivan Cruz was so polite cannot thank him and his team enough.
11/4/2020
Sharun C. VERIFIED CUSTOMER
Very courteous explained everything to me. Ivan Cruz was so polite cannot thank him and his team enough.
11/4/2020
Lori N. VERIFIED CUSTOMER
Jose was fantastic!
11/4/2020
Romina R. VERIFIED CUSTOMER
Raidel Soto went above and beyond helping to meet the client expectation. Thank you!
11/4/2020
Randy M. VERIFIED CUSTOMER
Daniel recommended a service that I needed that I had not thought about. I feel like he is really concerned about the maintenance on my car and I appreciate his expertise and knowledge and that confidence in him helps me enjoy my car even more. No reason to go anywhere else
11/4/2020
Kelly N. VERIFIED CUSTOMER
I had auto in for oil and filter change. Technician replaced windshield wiper assemblies according to service receipt but wiper assemblies were replaced two days prior by owner. Upon reviewing wiper replacement determined assemblies were different on each side of auto. End caps were different. Assembly caps missing. Wiper on driver side bowed. Did not hug windshield. Owner had replaced wiper blades for snow and rain for upcoming trip across country. Owner did not approve wiper replacement service.
11/3/2020
Maria A. VERIFIED CUSTOMER
Thank you!
11/3/2020
Oliverio S. VERIFIED CUSTOMER
Very helpful person.
11/3/2020
Will R. VERIFIED CUSTOMER
Very good customer service
11/3/2020
Caroline E. VERIFIED CUSTOMER
The service was great!
11/3/2020
Andrea G. VERIFIED CUSTOMER
Faster than expected which was good!
11/3/2020
Daniel . VERIFIED CUSTOMER
Gary was able to help me to the fullest extent with a professional and courteous manner. He answered every question I had while going over the work details and gave me the reassurance I needed to move forward with my car. Thank you Gary!
11/3/2020
Leslie A. VERIFIED CUSTOMER
The issue with my car wasn’t found and I was told a response that seems like I am making up the noise in my head. I won’t be going back to Ford in Cerritos.
11/3/2020
Hugo C. VERIFIED CUSTOMER
Good Job
11/3/2020
Juan V. VERIFIED CUSTOMER
He was respectful and helped with everything
11/3/2020
Victor R. VERIFIED CUSTOMER
The issue on my Tucson WAS NOT RESOLVED.
11/2/2020
Alina . VERIFIED CUSTOMER
Gary is wonderful! Great customer service!
11/2/2020
Elsa R. VERIFIED CUSTOMER
Raidel has been very helpful and has tried his best to help me with all the services I need for my car. Has taken his time to explain to me why certain needs to be serviced and if I have problems paying for the services he has explain the services you offer that can be helpful. He definitely makes me feel like I can trust him with my car and services that are needed. Thank you again for the great customer service.
11/2/2020
Jamar B. VERIFIED CUSTOMER
Prompt and ordered right parts to fix van
11/1/2020
Joel B. VERIFIED CUSTOMER
Great service ???????? Helpful and respectful people