Cindy Noun absolutely knows how to satisfy a customer. All my family members were talking about how nice she was and was very easily approachable whenever we needed help. When we were confused on some parts, she tried her best to reassure and explain what was going on. Thanks to her, we got new keys without any confusions. Once again, thanks Cindy.
12/24/2020
Maguadalupe B. VERIFIED CUSTOMER
Excellent Service
12/24/2020
Heather A. VERIFIED CUSTOMER
As always, I received excellent service from your service center
12/24/2020
Maria P. VERIFIED CUSTOMER
Cindy and the service department were very courteous and professional. I was extremely satisfied with the service.
12/24/2020
Edith G. VERIFIED CUSTOMER
Raidel’s service was excellent and very representative of the quality of service I normally expect from your dealership.
12/24/2020
Martin D. VERIFIED CUSTOMER
Proactive and excellent customer service
12/24/2020
Jaime M. VERIFIED CUSTOMER
Ivan was very concerned to resolve my issue brought forth by me. He was willing to go the extra mile and Ford Company should take notice and reward stellar employees who actually care about the customers concerns. Thank you Ivan Cruz
12/24/2020
Tom C. VERIFIED CUSTOMER
Everytime I pick up my car it takes forever. Today, the service person said, “wasn’t that your car?” Pointing to a spot where a car was. Then apologized and took more time and finally brought it up. It’s weird that a car can be done and then take forever to get it to the customer. I didn’t have it washed or anything. It’s a bad last impression.
12/24/2020
Robert . VERIFIED CUSTOMER
He was clear and upfront with our wait time, services needed, and was polite.
12/23/2020
Veronica B. VERIFIED CUSTOMER
Very nice
12/23/2020
Bradley C. VERIFIED CUSTOMER
Thank you. Heman always takes great care of me.
12/23/2020
Andrew F. VERIFIED CUSTOMER
Ivan was awesome! Got me a same day appointment and made my experience quick and easy!
12/23/2020
Antonio M. VERIFIED CUSTOMER
Everything was fine except the wait when my car was done. I waited 30 minutes to receive my car. That is unacceptable
12/23/2020
Lumina L. VERIFIED CUSTOMER
Great service !
12/23/2020
Brendan . VERIFIED CUSTOMER
Gary was great. He always communicates with me well and made sure I didn’t have to wait at the dealership for too long today. He always has my back. I was a little disappointed with the Service Technicians who worked on my car. This visit should not have happened in the first place. I had gotten service for a different issue on my steering wheel a few weeks ago, but I noticed that my alignment was off causing me to drive with a crooked steering wheel. It was so unpleasant that I had to come back to get it fixed. It was a sloppy mistake from the Technicians and they should have made sure the vehicle was ready to go the first time. It was an extreme inconvenience and waste of time for me to have to come all the way back and wait 2 hours at the dealership. All thanks to the person who worked on my car. I really hope that doesn’t have to happen again.
12/23/2020
David N. VERIFIED CUSTOMER
Cindy was excellent and exceptionally efficient and kind
12/23/2020
Ming W. VERIFIED CUSTOMER
He did a great job, beyond my expectation! Thanks a lot!