All of the gentlemen who helped me were very professional, congenial and courteous. The young man from the parts department went above and beyond in assisting me with my issue. I apologize for not asking his name. Again, thank them all for their outstanding personal service on the behalf of Notm Reeves Hyundai.
1/23/2021
Shari A. VERIFIED CUSTOMER
Thank you service was great wait time was alright was not disappointed at all
1/23/2021
Dezire L. VERIFIED CUSTOMER
Cindy was outstanding. She had excellent customer service by being thorough, timely and responsive.
1/23/2021
Tian G. VERIFIED CUSTOMER
Thank you
1/23/2021
Ruben V. VERIFIED CUSTOMER
Gary did a greet job
1/23/2021
Israel M. VERIFIED CUSTOMER
Was told that the part to get my car fixed was going to arrive next day and it didn't arrive until the following day. No complementary car wash like other dealers. I was happy that they offered uber ride to my house.
1/23/2021
Jim N. VERIFIED CUSTOMER
It was a nice experience considering the COVID era we are in. Nice job. Thanks.
1/23/2021
Curtis R. VERIFIED CUSTOMER
None
1/23/2021
Maria P. VERIFIED CUSTOMER
Cindy provided great service and she is great.
1/23/2021
Pam C. VERIFIED CUSTOMER
The employees there are always so polite and helpful! I live in Huntington Beach and drive to Cerritos because of the great employees. I bought my first Hyundai when you were down the street.
1/23/2021
Gilbert J. VERIFIED CUSTOMER
Professional service.
1/23/2021
Regina N. VERIFIED CUSTOMER
Thank you for your exceptional work.
1/23/2021
Ronald V. VERIFIED CUSTOMER
Very friendly & understanding customer service which seems to be very rare nowadays. So thumbs up for Cheyne & thank you.
1/22/2021
Vanessa N. VERIFIED CUSTOMER
Very friendly, informative and gets straight to the point.
1/22/2021
Averil S. VERIFIED CUSTOMER
Hemanshu was very courteous and extremely professional. Kept me informed of when my vehicle was ready for pick up and notified me of needed work to be done. Gave me his card to schedule the needed work which is convenient for me as he will make sure the parts are there when I schedule the appointment. One of the best service writers.
1/22/2021
Linda L. VERIFIED CUSTOMER
Gary always treats me well!!
1/22/2021
Robert G. VERIFIED CUSTOMER
Overall id have to rate 9/10... i was disappointed i had to call to find out my part was in when i was told i would be contacted when it arrived, kind of a iffy feel. I think it would’ve been a complete accommodating feel if i would’ve had a uber ordered for both ways, i was told i could only get a ride home from dealer, but not when car was ready, its not always easy to get a ride. Other then that my issue for my car was addressed.
1/22/2021
Richard S. VERIFIED CUSTOMER
The person was very helpful and polite made the experience painless