He is so nice and his service was really helpful and Jose is a really professional person always trying to help us.
1/13/2021
Nathan R. VERIFIED CUSTOMER
Daniel was excellent help.
1/13/2021
Marcelo M. VERIFIED CUSTOMER
Very satisfied!!!
1/13/2021
Walter Y. VERIFIED CUSTOMER
Cindy did a great job updating me on my vehicle over 3 days!
1/13/2021
Martha N. VERIFIED CUSTOMER
He is absolutely awesome! Very friendly and accommodating and seemed genuinely sincere about it too! Went above and beyond to make sure my vehicle was serviced and returned to me! It’s personnel like him that will keep me as a Lincoln Ford customer and recommend Norm Reeves! Absolutely satisfied!
1/13/2021
Bret B. VERIFIED CUSTOMER
Very professional and listened to all of my needs and was able to reciprocate those needs to make sure the service I needed was done to my satisfaction.
1/13/2021
James G. VERIFIED CUSTOMER
This guy is above average on many levels. Knowledgeable and helpful to find any answer to the questions I may have.
Hands down the best customer service I’ve experienced while at Ford.
Never had bad service but this guys is the best
Glad to share my thoughts if anyone wants to hear more.
****-****-xxxx James G
1/13/2021
Edward K. VERIFIED CUSTOMER
Cheyne Riggs was very helpful and professional today.
Answered all my questions and got me back in my vehicle in a timely manner!
Great Servie Rep.
1/13/2021
Jesus R. VERIFIED CUSTOMER
Excellent service for Raymond Quinterothank you
1/13/2021
Scott M. VERIFIED CUSTOMER
Raymond was great as usual he has been my service advisor for a couple of years I ask for him whenever I get service he is very professional and punctual you have a good employee with Raymond
1/13/2021
Jonathan L. VERIFIED CUSTOMER
Great service
1/13/2021
Monica M. VERIFIED CUSTOMER
Raidel, once again, excellent custimer service. I felt informed every step of the way. He has been exceptional.
1/13/2021
Paul Y. VERIFIED CUSTOMER
Having to wait for more than 2hrs was not my good experience with the Service. Although the customer service was excellent, having to wait for such a long time for a simple oil change was just not too good. Also, I didn't see lot of cars on the Hyundai service line but still took more than 2hrs. I would have a 5 star for the customer service person but a 3 star rating for too long wait for a simple service.
1/12/2021
James K. VERIFIED CUSTOMER
I just don't understand how I would get charged 169.00 for break fluid??? That was my only issue. Otherwise everything was good.
1/12/2021
Manuel F. VERIFIED CUSTOMER
Mr. Soto was awesome he handled everything professional and safe. Thanks! Job well done.
1/12/2021
Brian G. VERIFIED CUSTOMER
The service was done quickly. All questions were answered. Very professional .