Excellent customer service. Thank you Rafael for helping me .
4/11/2021
Paula . VERIFIED CUSTOMER
Well done Ivan. You made it worth the long drive for service!
4/11/2021
Judy P. VERIFIED CUSTOMER
Very friendly and very helpful with everything. I could not ask for anything that he did wrong.
4/11/2021
Pan Z. VERIFIED CUSTOMER
Timely manner
4/10/2021
Araceli S. VERIFIED CUSTOMER
???? great job.
4/10/2021
Brenda P. VERIFIED CUSTOMER
Excellent service
4/10/2021
Helen D. VERIFIED CUSTOMER
Good customer service
4/10/2021
Cindy C. VERIFIED CUSTOMER
I loved the service I received,great customer service Thanks
4/10/2021
Ben D. VERIFIED CUSTOMER
Thank, you the service was great & quick turnaround as vehicle was ready the next day!!
4/10/2021
James F. VERIFIED CUSTOMER
Jose was very good, he seemed honest and was helpful. I’ve had a few service guys over the years and Jose was the best one I’ve had so far at your establishment. He followed up, gave realistic timelines, found a mouse problem in my engine.
4/10/2021
Lorena H. VERIFIED CUSTOMER
I am really happy with the service that service technician Ivan Cruz provided. He was excellent service when I got there to begin my truck inquiry service. And with explanation and payment process. What I am not happy about is that the mechanic that worked on my vehicle was not truthful on what they did to my vehicle, they said they did a service to it and they didn’t. I got 2 new front tires and they did an alignment as well, but they said that they checked the PSI on my invoice and they input the right numbers to it. The invoice said 35psi on each tire. When I got home and checked they PSI were all off, my front tires said 40 and 41, and my back tires said 31 & 32. So that means that the mechanic didn’t check the air on the tires but assumed all of them were 35. I take it to Ford dealership because I trust you guys with my vehicle but for my next service I might have to think about it twice. Again service agent/technician was excellent service.
4/10/2021
Pedro S. VERIFIED CUSTOMER
Very satisfy.with the service. And tony. Y
4/10/2021
Dale S. VERIFIED CUSTOMER
Jose was excellent service adviser!
4/10/2021
Gerald A. VERIFIED CUSTOMER
He was so efficient and courteous!
Excellent customer service!!
4/10/2021
Joe A. VERIFIED CUSTOMER
Was well received was told it was gonna be fixed or repaired or taken care of and it was done the way he said very satisfied with the service thank you
4/10/2021
Jorge S. VERIFIED CUSTOMER
Good job ! Just took way to long .
4/10/2021
Romona F. VERIFIED CUSTOMER
No consideration, had a diagnostic appointment. Didn't acknowledge anything i to say bc u were so busy and had to push me away for next customer. My car has a oil leak needed to be addressed. I had to go to my local city area to fix it. So disappointed.
4/10/2021
Daniel G. VERIFIED CUSTOMER
Great job quick and fast!
4/10/2021
Desiree L. VERIFIED CUSTOMER
Rafael Gonzales-Moran did an amazing job. He communicated so much, keeping me in the loop every step of the way. He was very professional and a pleasure to work with!
4/9/2021
Donna S. VERIFIED CUSTOMER
While the vehicle drives much better. It makes a loud noise when the vehicle is stopped and I hear it when backing up.