Considering that my vehicle has been in and out of service for the same issue with no improvements made. I find that upon the delivery of my vehicle there has been no effort to offer any courtesy such as a simple wash or detail.
4/14/2021
Bernie G. VERIFIED CUSTOMER
It was easy to make a reservation for service on the Internet. All personnel were pleasant and knowledgeable. I was given him an appointment time of 12:15 PM on a Saturday morning. I arrived at 12 o’clock and my car wasn’t taken into the shop until 2:00 PM. It was ready at 2:30 PM. I think that since I had a reservation and I was on time for my reservation that the service was very slow. I appreciate the fact that they were busy, however,When you have an appointment the time should be kept.
4/13/2021
Griselda N. VERIFIED CUSTOMER
Raymond positive attitude is out of the ordinary.
4/13/2021
Valentina A. VERIFIED CUSTOMER
Fast service
4/13/2021
Khu Van. VERIFIED CUSTOMER
No comments
4/13/2021
Amber H. VERIFIED CUSTOMER
Thanks Tim!
4/13/2021
David A. VERIFIED CUSTOMER
Rafael has great customer service and treated me very well. I would definitely come back and use any of your services regarding my Ford. Rafael is awesome! Thank you so much.
4/13/2021
Lori W. VERIFIED CUSTOMER
Ivan was awesome! He explained everything to me, was patient, courteous and just great! You need all your service people to be like him!!
4/12/2021
Oscar S. VERIFIED CUSTOMER
I had appointment at 11:30 AM.got there at 11:15AM.didnt get my truck back until 3:20PM I'll never bring my truck back with you again.
4/11/2021
John R. VERIFIED CUSTOMER
Very good service. Thank you
4/11/2021
Rachelle P. VERIFIED CUSTOMER
Quick service
4/11/2021
Renee M. VERIFIED CUSTOMER
The representative was rude.
4/11/2021
Darren D. VERIFIED CUSTOMER
I was very satisfied with Ivan
4/11/2021
Richard . VERIFIED CUSTOMER
He was very polite and my vehicle was ready when he said it would be.
4/11/2021
Marisol R. VERIFIED CUSTOMER
Bad customer service
4/11/2021
Morena H. VERIFIED CUSTOMER
Raphael Gonzales-moran was very helpful and courteous.
4/11/2021
Kevin A. VERIFIED CUSTOMER
He did a great job. He did everything he promised. Your lucky to have him working for you.
4/11/2021
Randy H. VERIFIED CUSTOMER
Tony was great in keeping me informed on the status of my repair.
4/11/2021
Melissa A. VERIFIED CUSTOMER
When I made my appointment, I should have been in old the transmission guy wouldn’t be there. When I made the next appointment, I should have been told it was an entire day appointment. Very poor communication.