Ivan was great Thanks Ivan for making sure I was satisfied.
5/26/2021
Scott L. VERIFIED CUSTOMER
Raymond was a total professional, He was polite and kept me advised of how the service of my Mustang was coming along. Your entire service department was excellent , but I was extremely impressed with Raymond especially for a young man. Even his knowledge of my vehicle was amazing, He is a huge asset to Norm Reeves Ford. Thank you all for your support.
5/26/2021
Maria B. VERIFIED CUSTOMER
Tim was professional and most kind, respectful, and helpful thank u Tim
5/26/2021
Anna R. VERIFIED CUSTOMER
Rafael's customer service was wonderful, personable and professional.
5/25/2021
Diane P. VERIFIED CUSTOMER
Daniel provided excellent customer service.
5/25/2021
Annissa D. VERIFIED CUSTOMER
He was great.
5/25/2021
Marc M. VERIFIED CUSTOMER
Great personal touch from these people and that makes a big difference. The service was great as well. A+
5/24/2021
Ana R. VERIFIED CUSTOMER
Daniel Sanchez customer service skills are excellent. thank you
5/24/2021
Enrique E. VERIFIED CUSTOMER
Excellent service and very courteous
5/24/2021
Jose . VERIFIED CUSTOMER
Raymond was such as helpful person! Thank you so much
5/24/2021
Kristi B. VERIFIED CUSTOMER
I would just like to tell you that Sean Osborn is always there for me when I need him. Sean does excellent care of my car because it is getting older and I appreciate all the help he gives me in servicing my car they do a wonderful job. I just want to say thank you to Sean Osborn and his team , Have a wonderful day
5/23/2021
Miguel V. VERIFIED CUSTOMER
Daniel was super helpful and friendly and delivered on his promise to deliver my car when he said he would. So for that Daniel Sanchez is very helpful and awesome. So for that Norm Reeves Ford has a new customer for life.????
5/23/2021
Omar M. VERIFIED CUSTOMER
My experience with Rafael is been with the lost respectful experience . Very knowledge, courteous, attentive and professional.
Thanks for all your help!!!
Omar
5/23/2021
Kenny T. VERIFIED CUSTOMER
Tim was great and informative. Tim made me comfortable and was easy to work with.
5/23/2021
Hector C. VERIFIED CUSTOMER
I was very pleased & satisfied,eveyone was professional & curdious. Even my wife comment on how you informed us on the stadice of our car, that made her feel confident & assured that we took our car to the right place.I would recommend others about our experience!
5/23/2021
Hugo A. VERIFIED CUSTOMER
Raymond was super helpful and kept me well informed on the status of my vehicle.
5/23/2021
Mac G. VERIFIED CUSTOMER
Christopher hoorn represented top quality customer service, and should be awarded as an exemplary employee of Ford. Thank you
5/23/2021
Oliva U. VERIFIED CUSTOMER
Timely and was easy to communicate with about my questions
5/23/2021
Richard D. VERIFIED CUSTOMER
Ok. Service guy was perfect
5/23/2021
Niki D. VERIFIED CUSTOMER
Once I was able to get a call back or get Lincoln concierge involved, my service experience was great! But getting a hold of someone or a call back is very hard. Other than that now issue, the service advisors, drivers, and schedulers were great