Yes. But next time I will schedule my appointment ahead of time to avoid having to wait for so long to get it done. That was my fault. And if I could get the number to call to make a new appointment for a checkup on a concern I have with the truck. It would be great. Thank you.
8/29/2021
Juan M. VERIFIED CUSTOMER
Always very good customer service when I take my explorer for any kind of maintenance!
8/29/2021
Miriam C. VERIFIED CUSTOMER
Muchas gracias Tony de verdad eres un excelente apoyo para nosotros
Saludos
Jose Luis Santana
8/29/2021
Phillip B. VERIFIED CUSTOMER
Daniel was A great help , very pleased with him
8/29/2021
John &. VERIFIED CUSTOMER
Daniel is a nice guy, very professional and he always tread me real good, I give him 10 stars
8/29/2021
Rich H. VERIFIED CUSTOMER
Tim did a great job monitoring the progress of the vehicle and it’s successful repairs. Thank you
8/29/2021
Paul R. VERIFIED CUSTOMER
Compared to my last visit to Norm Reeves. Rudolph “Rudy” Wilson went above and beyond to get my truck serviced. Delivered as promised. I hope that he will be there the next time my truck is due for service.
8/29/2021
Jose G. VERIFIED CUSTOMER
Very satisfied
8/28/2021
Cindy C. VERIFIED CUSTOMER
Love the service I received from Tony ! Thanks
8/28/2021
Patrick D. VERIFIED CUSTOMER
I enjoyed working with him. And I like the service you performed on my car and I will come back the next time I see about getting a new car or Bronco
8/28/2021
Kristen D. VERIFIED CUSTOMER
Rafael is an asset to your team. He was wonderful and attentive in handling the issues that came up with my car.(it was a long and bumpy process) Rafael was sure to communicate with me as things progressed. Most of all, he has a great attitude, absolutely wonderful personality, and truly made me feel valued as a customer.
8/28/2021
Aaron . VERIFIED CUSTOMER
He helped me out with all the questions that I had and he had a positive attitude great guy.
8/28/2021
Ray J. VERIFIED CUSTOMER
Rafael was honest and explained the circumstances.
The car came out clean and serviced.
Thanks
8/28/2021
Gerald B. VERIFIED CUSTOMER
Professional and considerate. Much appreciated.
8/28/2021
Dean A. VERIFIED CUSTOMER
Best service I have ever had from Norm Reeves.
8/28/2021
Yolanda R. VERIFIED CUSTOMER
Yes very happy with the service I have been with this Ford dealership 25 years have 6 Ford’s and 5 Hyundai love my dealers
8/28/2021
Enrique E. VERIFIED CUSTOMER
Mr. Gonzales listened to my concerns and communicated in a professional and helpful manner throughout this service experience. He explained the findings of the inspection and clarified any questions or concerns I had.
8/28/2021
Diane A. VERIFIED CUSTOMER
Rafael did a great job keeping me updated on the status of my service as well as the next service my vehicle should have!
8/27/2021
Michael S. VERIFIED CUSTOMER
Ivan is a fantasitic service advisor. He works hard to keep his clients happy. If you want a quality person tto take care of you and your vehicle, make sure you ask for Ivan. I have been very pleased with how hard Ivan works to keep you in the koop of what is happening with your vehicle. Cant ask for more. Keep up the great work Ivan.
8/27/2021
Janet S. VERIFIED CUSTOMER
Rachelle was friendly, knowledgeable and available/helpful explaining the Rewards program and the repair for my Escape