Rudy Wilson was very courteous, thorough and paid attention to my needs and concerns.
10/3/2022
Kenny T. VERIFIED CUSTOMER
She basically said my brand new truck that was getting second service from Norm Reeves has an oil leak somewhere and we won’t look at it because we are too busy. Take it somewhere else. The first service they scratched the **** out of my drivers door. I’ll never go back there!
10/3/2022
Hector C. VERIFIED CUSTOMER
Had a pretty great experience. Our advisor Robyn helped with any questions I had, was very helpful and made the whole process easy. Thanks again!
10/2/2022
Jean M. VERIFIED CUSTOMER
It got to be around 5:00 and I had not heard from service dept. I called there several times and it just rang and rang. I finally got a text that my car was done, but would have appreciated a call a little earlier to give me an approximate time for delivery of vehicle.
10/2/2022
George H. VERIFIED CUSTOMER
Tony was extremely patient,helpful, professional and he answered all my questions. He even called me an uber.
10/2/2022
Paul A. VERIFIED CUSTOMER
Good attitude, friendly
10/2/2022
Ida B. VERIFIED CUSTOMER
Daniel is a excellent service rep. Keeps me informed about my car. Thank you Daniel. From Ida B
10/2/2022
Beatriz A. VERIFIED CUSTOMER
Excellent customer service.
10/2/2022
Daniel P. VERIFIED CUSTOMER
She was so nice and very personable. Quality employe and great representive for ford
10/2/2022
Benjamin . VERIFIED CUSTOMER
Rudy was great!
10/1/2022
Sandra M. VERIFIED CUSTOMER
Tony always makes me feel like he would do anything to help me. I really appreciate his excellent service.
10/1/2022
Ruben J. VERIFIED CUSTOMER
Robyn Devis was great!
10/1/2022
Emil E. VERIFIED CUSTOMER
We feel welcome and we know that we can trust you with our vehicle.
10/1/2022
Heather D. VERIFIED CUSTOMER
My car was returned to me with debris from the repairs left inside and grease and adhesive left on the side of it. My inner passenger door has a pierce or divet from the work. I left a message with a sales manager who was very helpful. However Robyn has not called me in regards to this concern. It had been a week now.
10/1/2022
Anne N. VERIFIED CUSTOMER
Wonderful job. Only negative comment is that the white leather steering wheel cover was very dirty. I suggest with cars with that feature be wrapped in some way.
9/30/2022
Rudy D. VERIFIED CUSTOMER
Very satisfied thank you Daniel
9/30/2022
Lawrence A. VERIFIED CUSTOMER
Excellent service
9/30/2022
Brenda P. VERIFIED CUSTOMER
Francisco was just wonderful, he’s an excellent Service Pro friendly and professional very caring, everything was great with him upon both of my return visits.
Thank you Norms Reeves and Francisco for showing me continuous excellent service each time I come I have no complaints. ????
9/30/2022
Daniel O. VERIFIED CUSTOMER
Yolanda was rude never answered the phone horrible experience won’t ever come back