I was told i would have my car checked and be notified within 72 hours. It tooled over 5 days. When I got the car back, everything from the center console was tossed on the floor and seat. And they forgot to put the cover of whatever is under the console back. So now I have a hole in my center console. Not a good experience.
8/26/2023
Edward G. VERIFIED CUSTOMER
None
8/26/2023
Erin M. VERIFIED CUSTOMER
Jackie was refreshingly friendly and efficient!!
8/25/2023
Marla Y. VERIFIED CUSTOMER
Excellent!
8/25/2023
Eric /. VERIFIED CUSTOMER
Rudy and the Norm Reeves Ford teem took care of us. Amazing customer service! Thank again Rudy!
8/25/2023
John O. VERIFIED CUSTOMER
All Good!
8/25/2023
Patricia D. VERIFIED CUSTOMER
Daniel was very helpful and professional
8/25/2023
Joel O. VERIFIED CUSTOMER
Diagnostic charges were offensive
8/25/2023
Otis W. VERIFIED CUSTOMER
Joseph was very knowledgeable and professional
I will be a return customer.
8/25/2023
Luz R. VERIFIED CUSTOMER
Very excellent
8/25/2023
Francisco M. VERIFIED CUSTOMER
Good servi 100% satisfied
8/25/2023
Daniel J. VERIFIED CUSTOMER
I know Daniel Sanchez since I have my Ford explorer
I am really happy the service he provides
8/25/2023
Ronald L. VERIFIED CUSTOMER
The car was serviced quickly and seems to be perfect.
8/25/2023
Maria H. VERIFIED CUSTOMER
Francisco has always bien extreamly helpful
8/25/2023
Tim R. VERIFIED CUSTOMER
I AM HAPPY NORM REEVES, HOWEVER, FORD BUY BACK TEAM IS NOT GOOD. MY CAR IS DEEMED NOT DRIVABLE DUE TO FRAIM
FAILUR AND 62 DAYS LATTER, FORD BUY BACK HAS NOT RESPONDED TO REFUNDING ME FOR MY LEMON. ****-****-xxxx
8/24/2023
Julie E. VERIFIED CUSTOMER
Tony is always very helpful!
8/24/2023
Robert U. VERIFIED CUSTOMER
Tony is one of the good guys. He knows me and my vehicle and he’s very attentive to what needs to be serviced. He gets it done in a timely manner and I’ve never had any complaints whatsoever with Tom. I have any recommend Tony Ybarra.
8/24/2023
Ruben S. VERIFIED CUSTOMER
really good services thanks
8/24/2023
Jacquie R. VERIFIED CUSTOMER
He has always been very attentive to our needs. I've always been 100% satisfied when leaving my car in his hands.
8/24/2023
Walmyra S. VERIFIED CUSTOMER
Thank you for a job well done on my Lincoln MKC. I would not thrust any one else. ????????????