Crystal Rivera provided outstanding customer. Delivered sooner than expected and did the courtesy car wash without me asking for it
6/21/2024
Michael R. VERIFIED CUSTOMER
I was very happy with the service I received today. Rudy is an awesome service rep, he is very knowledgeable and has great customer service skills, he was very thorough and kept me informed throughout the process. He was a real pleasure to work with him. I give him an A plus
6/21/2024
David S. VERIFIED CUSTOMER
Rafael did a great lob explaining to me the work that got preformed on my vehicle and was straight forward from the beginning I’m glad I had the opportunity to work with him and I will continue to take my business to him. He’s very knowledgeable when it comes to your vehicle.
6/20/2024
Shannon S. VERIFIED CUSTOMER
Rudy was awesome!
6/20/2024
Karen K. VERIFIED CUSTOMER
Yes, I had a positive experience working with Francisco. He followed up with explaining what had occurred with my transmission .
6/20/2024
William S. VERIFIED CUSTOMER
I’d recommend Oscar for any Ford Truck Service and/or repairs
6/20/2024
Tracey Z. VERIFIED CUSTOMER
Tony was thorough and professional in spearheading the search for car’s problem and the full resolution. He communicated efficiently, keeping me up on the efforts being made. He listened to me and saw things through to the end. I will be contacting Tony in the future for any work needed on our two Fords.
6/20/2024
Rene A. VERIFIED CUSTOMER
Rafael was excellent and explained all the process and gave us advise on what to do to maintain our car good and running, keep up the good work Rafael.
6/20/2024
Daniel C. VERIFIED CUSTOMER
Excellent care and service
6/20/2024
Juan K. VERIFIED CUSTOMER
Crystal was amazing and has exceptional customer service.
6/20/2024
Petra Lopez. VERIFIED CUSTOMER
Mr. Oscar Robles is the best worker you have. Reliable trusted and honest
6/20/2024
Celten C. VERIFIED CUSTOMER
Mr. Millan’s customer service was exquisite. He was more than helpful and communicated majority of the time to update me on my vehicle which was getting serviced. He paid attention to my needs and listen to what problems I had with my vehicle and toke care of them. Over all I’m satisfied with the outcome, I believe I’ve found my Ford Home at Norm Reeves Ford and I I’ll continue to service my vehicle here for as long I’m a Ford owner! Thank you Eduardo Millan and the service team for taking great care of my vehicle and myself!
6/19/2024
Dan Jurado. VERIFIED CUSTOMER
Rafael was the best.
6/19/2024
Patricia C. VERIFIED CUSTOMER
She made sure that all me needs were taken care of. Very kind
6/19/2024
Robert R. VERIFIED CUSTOMER
Very friendly and helpful
6/19/2024
Francisco M. VERIFIED CUSTOMER
Thank you for the service Cristal is a good costumer service
6/19/2024
Dale C. VERIFIED CUSTOMER
Good man
6/19/2024
Lynda Y. VERIFIED CUSTOMER
Thank you for providing this service in my home. Mario who was my technician was very prompt about arrival time & called me to see if he could come earlier than planned…….that worked great for me. This time of customer service is greatly appreciated!!!!
6/19/2024
Vince M. VERIFIED CUSTOMER
Eduardo was quick to answer my questions and get my vehicle scheduled for service. He understood my concerns and communicated what would be done to address them. He and his team resolved my vehicle’s issues and had me back on the road the same day.