Rudolph Wilson done an excellent job as my service advisor. He was friendly and positive.
8/31/2024
Ceasar R. VERIFIED CUSTOMER
Very helpful ???? explanation well ????
8/31/2024
Tim F. VERIFIED CUSTOMER
My Ford Ranger is always well taken care of when I go to Norm Reeves in Cerritos. Everybody is always so friendly and attentive to me. I would not want to go anywhere else. Thanks Eduardo for making sure all maintenance services were completed and for running the truck through the wash. I appreciate everything.
Tim
8/31/2024
Rick B. VERIFIED CUSTOMER
None
8/31/2024
Michael B. VERIFIED CUSTOMER
Service was done very well.
8/31/2024
Robert D. VERIFIED CUSTOMER
Eduardo Millan is a great service person. Keeps you completely informed throughout the process
8/31/2024
Manuel R. VERIFIED CUSTOMER
Very courteous, respectful, informative, and conscientious on value of ones time and needs. Thank you Crystal !
8/31/2024
Jessie R. VERIFIED CUSTOMER
I went in because of my tire low on pressure. Crystal said if it just needs air that will be quick however if it's something else she will let me know my options. I did a new tire and due to fact that it was time for replacement I also did the rest and she explained my options. Crystal was professional, informative and polite.
8/31/2024
Filimon G. VERIFIED CUSTOMER
NA
8/30/2024
Petrelli Electric. VERIFIED CUSTOMER
Excellent service and communication from service department and also from mobile technician norm’s reeves ford hade make a big difference on help to keep our fleet running on such of short time thank you to all and also thanks to parts department
8/30/2024
Silvana R. VERIFIED CUSTOMER
Great customer service and personality!
8/30/2024
Scott M. VERIFIED CUSTOMER
Very courteous and professional
8/30/2024
Michelle R. VERIFIED CUSTOMER
Very informative proffesional
8/30/2024
Jose David. VERIFIED CUSTOMER
He is good I have Nothing bad about him.
8/30/2024
Diana B. VERIFIED CUSTOMER
Crystal is fantastic! She is a consummate professional and treats each customer with a smile and a”How can I help you attitude!” From beginning to end Crystal listened and asked furthering questions, explaining every bit of service needed/recommended and how much it would cost and how long it would take. She always kept me.Informed!
8/30/2024
Will K. VERIFIED CUSTOMER
It was a pleasure to work with Alejandra. She was prompt, kind, and very clear in her communications, and she made the entire repair/service process easy and stress-free.
Anthony, the technician, went above and beyond.
Jose, who drove my car to/from Norm Reeves to me, was accommodating and friendly.
This was my first experience with Norm Reeves Lincoln, and it was excellent.
8/30/2024
Gregory T. VERIFIED CUSTOMER
Great job Francisco keep up the good work
8/29/2024
Wendy L. VERIFIED CUSTOMER
Thank you for everything, Crystal was amazing!
8/29/2024
David L. VERIFIED CUSTOMER
Everything went smoothly. I am very happy with customer service with getting rental car and repairing everything that was under warranty but unhappy about two scratchers on rear passenger door where a door hit it were unable to been removed.